Scottish Conference 2011
Practical and Profitable: Skills for Charity Retailers
Sponsored by: 
Our Scottish Charity Retail Conference, held in Glasgow on 15 March, was a successful event, with over 60 charity delegates attending. The event provided valuable networking opportunities for those operating charity retail chains in Scotland.
We would like to thank the Conference sponsors, Eproductive Ltd and Kudos Software Ltd for supporting the event. We would also like to thank the specialist speakers both from within the sector and outside.
The Conference saw the launch of the Charity Retail Association’s new Security Manual, which was produced with support from Lodge Service (UK) Ltd. All 2011-2012 charity members will receive a copy of the manual in April.
Presentations from the Conference are available below. Just click on the green links.
Plenary sessions
>> Charity Retail: The Unsung Hero of Fundraising, Warren Alexander, Charity Retail Association
>> Emerging Strongly from the Recession, David Cryer, Helen and Douglas Housey
Focus sessions
| Session | Presentation |
|---|---|
| B1/D1 | Waste Prevention & Re-use Betsy Reid, Zero Waste Scotland |
| B2/D2 | Stock - Improving Donations Claire Orr, DebRA |
| B4/C4 | Legal Update Murray McCall, Anderson Strathern Solicitors |
| D3 | Improving your Security Pete Thomas, Lodge Service (UK) Ltd |
| B3/C3 | Customer Service Steven Cartwright, "With a V" Solutions and Gill Cookson, Scope |