We held a stunning ceremony at Nottingham’s Colwick Hall on the evening of 9 September, sponsored by 1st Waste Management and compered by Robin Osterley, our Chief Executive and Emma Good, our Awards Project Manager.

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The motivation of everyone to think outside the box and be innovative in creating the future of charity retail was the stand-out theme of our entries this year – showing a new level of excellence and exciting times ahead.

Thank you to all who nominated, our sponsor, the retail teams involved, our judges, everyone who made the evening a success and of course …

The winners!

Winners are pictured with Mike Nicol of 1st Waste Management and Emma Peake, the CRA’s Chair and Deputy Chief Executive at The Air Ambulance Service Trading.

The Young Volunteer Award winner
Becky Earl of Oxfam GB

Lorna Fallon collecting on behalf of Becky Earl

Also nominated: Matt Foster – YMCA England & Wales, Ross McQuillan – British Red Cross, Ella Hopcroft – White Rose Charity

Matt and Ella pictured

The Volunteer Award winner
Barbara Norman of Barnardo’s

Also nominated: Casey Blaine – Royal Trinity Hospice, Jodie Murphy – Scope

The Retail Employee Award winner
Alex Ehlen of British Red Cross

Also nominated: Emma Andrews – Scope, Evelyn Andresier – All Aboard Charity Shops

Most Creative Use of Lockdown winner
St Barnabas Hospice

Also nominated: Wirral Hospice St John’s, Scope – Bethany Dooley

Equality, Diversity and Inclusion Award winner

The Leadership Award winner
Stephanie Rimmington of Martin House Children’s Hospice

Also nominated: Andrew Moir – St Oswald’s Hospice, Georgina Evans – Crisis

Outstanding Charity Retailer winner
Severn Hospice

Also nominated: Royal Trinity Hospice, Salvation Army Trading Company, British Red Cross

Most Supportive Chief Executive winner
Kate Heaps – Greenwich & Bexley Community Hospice

Also nominated: Clare Gallie – Lewis-Manning Hospice Care, Jane Gurney – Essex & Herts Air Ambulance, Trevor Caffull – Salvation Army Trading Company

Ecommerce Acceleration Award winner
White Rose Shops

Also nominated: Marie Curie, The Air Ambulance Service

Most Valuable Item Sold
Highland Hospice

Sixteenth century libation cup from China – View here

Most Unusual Item Sold winner
Blue Cross For Pets

A stuffed frog – view here

Lifetime Achievement Award
Anne Webb

The WOW! Factor Awards

Delegates voted during the Conference for their best shop windows and interiors from a shortlist of nominations in The WOW! Factor Awards, sponsored by Eproductive:

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The WOW! Factor Award – Best charity shop window

Scope - Wakefield
Scope – Wakefield

View photos of the Best charity shop window shortlist here

The WOW! Factor Award – Best charity shop interior

Highland Hospice – Falcon Square

View photos of the Best charity shop interior shortlist here

If you’d like further information about our Charity Retail Awards this year please email Jon Mail on jon@charityretail.org.uk or call us on 0300 030 1088.