Retail Gift Aid Course

Retail Gift Aid is important to the charity retail sector, raising around £45 million extra for good causes every year. Retail Gift Aid allows individuals who are UK taxpayers to donate the proceeds of sales made on their behalf by charity shops, which increases the value of every donation by 25 per cent.

But the Retail Gift Aid scheme is not without its complexities, which leads to many charities missing out on this vital extra income. In June 2016 the Charity Retail Association launched new Retail Gift Aid Training Guidance. This is developed in conjunction with BDO and endorsed by HM Revenue & Customs.

Based on the HMRC approved training guidance, this one day course aims to show you how any charity shop in the UK can effectively implement and operate the Retail Gift Aid scheme to the advantage of whichever cause you support.

The course will help you to:

  • Set up and run a Retail Gift Aid system in your shop
  • Improve any current systems you have and ensure they are compliant
  • Understand your legal requirements
  • Train your volunteers in operating a system

The course is aimed at shop managers, area managers, or those who are centrally responsible for Retail Gift Aid within their organisation.

Each course will run from 10.30am until around 3.30pm – 4.00pm, with registration from 10am. Lunch and refreshments are included with every booking.

You can attend a one day training course for only £70 plus VAT, with an expert trainer and a small group of delegates.

At the moment there are no course dates to book onto for this year. Further 2018 dates will be announced shortly. If you would like further information about the course or to express an interest in future training dates please contact Julia Cloke, Head of Events, on  or phone 020 7697 4080.

Bursary Places, kindly supported by PXtech PxTech logo

We are also able to offer a small number of bursary places on the course, kindly supported by PXtech, reducing the ticket price to £35 plus VAT. These places are aimed at charities who have five or fewer charity shops, to ensure we are providing training for both our largest and smallest members, and there is limited availability. If you would like to know more about this, or apply for a bursary place, please contact Head of Events, Julia Cloke, via email: or telephone 020 7697 4080. Further information about PXtech can be found here. 

We also have non-member rates for attending the training, although priority is given to CRA members. Please contact us for further details.

Robin Osterley, CEO of the Charity Retail Association, said: “We are delighted to be working with BDO on these training courses, which provide our members with the ability to increase their donations. The courses are endorsed by HMRC, so I would recommend anyone working in charity retail to attend.”


Cancellation Policy: details of our cancellation policy for all training, networking events, and conference can be viewed here [pdf format, opens in a new window].