Our annual flagship conference will return on Tuesday 30 June – Wednesday 1 July 2020 at East Midlands Conference Centre, University of Nottingham, NG7 2RJ.

We are pleased to announce that our conference theme will be ‘sustainability’, covering many different angles:

  • Sustainable trading
  • Sustainable workforce
  • Sustainable partnerships
  • Growing your portfolio sustainability
  • Being more green

We are currently putting our programme of speakers together. If you are interested in speaking at conference, please contact Julia Edwards, Head of Events, on julia@charityretail.org.uk or phone 020 7697 4080.

Our Headline Sponsors

Huge thanks to:

Kudos advert

Kudos Software


World of Books



Choice Textile

2020 Programme

We can also confirm that we have the following people speaking in 2020:

  • Jayne Cartwright and Vicki Burnett from The Charity Retail Consultancy will both be delivering focus sessions
  • Matthew Plumridge (who also delivers our Recruiting Shop Volunteers training courses)

More speakers will be added to this list as and when they are confirmed.

New for 2020

We will be offering a limited number of day tickets for access to the first day of conference only (Tuesday 30 June). These tickets will be priced at £199 + VAT, in the hope of attracting new delegates to the conference who cannot commit to the whole conference programme.

If you would like to look back at conference 2019, click here. Alternatively presentations from the speakers can be downloaded from the members’ area of the website.