The 2019 Charity Retail Association Conference and Exhibition was brought to you in association with headline sponsors  Choice, CybertillEproductive, Nisyst, Wil-U, and World of Books.

The event returned to East Midlands Conference Centre for the third consecutive year, bringing together charity retailers from across the UK for a full programme of focus sessions, exhibitor surgeries, plenary speakers, panel discussions and a large trade exhibition with more than 50 suppliers to the sector.

Plenary speakers

At conference this year we had two fantastic plenary speakers:

Gal Shivtiel, Managing Director of GIG Retail who opened the conference with a keynote on Retail trends and how retailers globally are adapting

Jane-Claire Judson, Chief Executive of Chest Heart & Stroke Scotland who delivered the closing plenary on Wednesday with a session on Retail innovation in a community-based organisation

Focus sessions

Plus, there were over 30 focus sessions taking place across the two days. Here are just some of the highlights:

  • How to make shopping more fun
  • AI in retail
  • Upskilling and motivating your people
  • How to grow a new goods offering
  • Retail gift aid
  • GDPR: one year in
  • The most eco-smart way of updating Britain’s wardrobes
  • Charity retail five years on

Copies of the speaker presentations are now available to download in the members’ area of the website.

2019 Charity Retail Awards

On the Tuesday night, delegates attended the 2019 Charity Retail Awards, which was hosted by comedian Paul Sinha at Colwick Hall in Nottingham.

Monday Meet-up

The Monday Meet-up, a free event for Conference delegates to relax and network over a few drinks, was kindly sponsored by Charity Fleetcare.

Conference Bursaries

More than ten bursary places were allocated to charity retailers courtesy of Kudos Software.

Conference headline sponsors

Many thanks to our headline sponsors, Choice, CybertillEproductive, Nisyst, Wil-U, and World of Books, for supporting the Charity Retail Conference 2019.

Choice Textile logo Cybertill logo
Nisyst logo
Wil-U World of Books logo

Charity Retail Awards sponsor

1st Waste Management  1st Waste Management Consultants Ltd

Conference partners

We also are grateful to the following companies who supported the conference:

Monday Meet-up
Charity Fleetcare 
Charity Fleetcare logo
Delegate bag
CRS Business Systems
CRS Business Systems logo
Kudos Software
WOW! Factor Awards
Monro logo
Conference passport prize draw
Conference lanyard
East London Textiles
Delegate pad and pen
Elle Media Group
Elle Media Group logo
Delegate Gift and Spot Prizes
Paper Dove
Paper Dove logo
Conference catering
ARB Recycling
ARB Recycling Ltd