Charity Retail Learning

Charity Retail Learning update and upcoming courses and webinars

Following the launch of our new training partnership we’ve had a great response from you all!

Lots of charities have been signing up for online courses and we had delegates from the UK and Australia at our Visual Merchandising webinar last week. The recording of the VM webinar is available to purchase for just £20 plus VAT per head.

New course added this week

Managing for Success – a great session developed and delivered by Anne Webb, a recent Chair of the CRA and ex Trading Director at Oxfam. This session is perfect for line managers, guiding them through best practice in managing people, including setting expectations, giving and receiving feedback, managing issues and underperformance and communications & engagement.

Courses available over the next few weeks

E-commerce how to choose the second hand online marketplace(s) that work for your organisation, setting up your online store location, creating eye-catching product listings and understanding the steps to keeping your online customers happy.

Social Media for charity retailers – including choosing your platforms, creating content, using images and video, managing problems, governance, understanding analytics.

Resilience for charity retailersincluding what is resilience and why it’s important, self-care at work, managing personal boundaries, asking for help and managing your response to conflict.

Managing remote teams – understanding how to manage your teams remotely to support and maintain their productivity and well-being, whilst ensuring they can still achieve organisational goals.

You can sign up now for all these courses and we will email you as soon as they are available.

Live webinars in June not to miss out on

21 & 22 June – Gift Aid for retail leads & back office teamsthis webinar is run over two consecutive mornings and takes you through everything you need to know about managing a Gift Aid system in your charity and remaining HMRC compliant.

23 June – Making the most of your warehouse & logistics operation – warehousing and transport is so important to get right. This webinar will help you avoid the pitfalls of creating huge costs through inefficient management, movement and storage of stock. We will include online requirements, the movement of donated stock and managing a new goods operation.

Sign up today to secure your place!

Bespoke for you

We are always happy to discuss packages and discounts with you if you have multiple courses you would like to purchase, or you would like us to run any training specifically for your team. Do get in touch if you want to know more:

For more information, visit the Charity Retail Learning website