Conference spotlight on…focus sessions

08/07/2022 07:27

Each week we will put the spotlight on a different aspect of conference to provide more details and insight for prospective delegates; this week the spotlight is on focus sessions.


Conference focus sessions 2022

Designed for learning and sharing ideas, we have four focus session time slots across the two days of conference and within each time slot there are a range of streams. This year the streams are:

  • Impact on the public
  • Impact on ecommerce
  • Impact on your people
  • Impact on sustainability
  • Impact on high streets
  • Impact on strategy
  • Impact on profit

Within each time slot there are at least 8 focus sessions to choose from, so with 35 sessions in total there really is something for everyone.

Among this year’s choices is a great mix of inspiring charity retailers sharing their success stories, including Barnardo’s with The power of influencer and VIP marketing, and White Rose who will share their experiences in ‘A strategy for growth’. Conference is a fantastic place to learn from your peers and make new connections.


The most popular focus sessions so far …

Putting the customer at the heart of your retail offer
Daniel Holloway, Director of Retail and Polly Balsom, Assistant Director of Communications & Engagement from Royal Trinity Hospice

Explore how, when you truly know your customers and donors, you are able to maximise the commercial opportunities within your organisation. Hear about how team engagement can enable you to create authentic and engaging content and an experience that will continue to surprise and delight your most loyal supporters. Find out how data and market analysis will allow you to refine your product offer and engage with the communities most aligned to your core vision.

Candidate attraction and retention
Vish Juggapah, Talent Acquisition Assistant Manager and Rashpal Virdee, Head of HR Generalists, BDO

In a very competitive labour market, recruiting the right staff for the right role is perhaps harder than ever in 2022. We will be discussing candidate attraction, the importance of culture, people propositions and agile working.


More information and booking

To see our full range of focus sessions please download our conference brochure.

To book please visit our booking site.