Assistant to Chief Executive

Posted: July 7, 2017

Job Details

  • Hospices of Hope
  • Office based
  • Full Time
  • £25,000 to £30,000 per annum
  • Dartford
  • 04/08/2017

Job Description

We are seeking a highly organised, flexible, self-motivated individual with business acumen and good IT skills to provide support to the Chief Executive and Head Office team.

In this key role you will assist the Chief Executive to manage the sustainable growth of trading activities in line with the financial needs of the Charity and to ensure maximum income and profitability of the operation.

We are seeking a well organised individual with good IT skills, particularly Excel, to collect, collate and analyse data and statistical information, and provide reports to the Chief Executive and a range of other staff. You will be responsible for the timely preparation of sales income for the accounts department so an understanding of SAGE software would be desirable.   Accuracy, flexibility, attention to detail and the ability to work to and to meet deadlines are considered to be essential skills in this role.

Key Tasks:

Business Planning and Development

To assist in developing and implementing a strategic plan designed to sustainably increase the Trading Company’s financial contribution to the charity.

Property Management

To assist in overseeing and managing all aspects of property management.

To assist in developing and implementing a planned maintenance programme.


To assist in creating and exploiting every opportunity for the shops to represent the philosophy and achievements of the Charity to supporters and the wider public.


To give I.T. support to staff and volunteers

To assist in managing efficient utilisation of the Distribution Centre and its staff, vehicle(s) and resources.

Data Management

To ensure formulation, implementation and enforcement of data collection, policies and procedures.

To offer support and training of shop personnel on data collection, tools and requirements.

To collect and compile Weekly Sales Data from shops.

To prepare sales income for accounts department.

To prepare monthly, quarterly and annual data reports for distribution.

Gift Aid

To oversee and manage internal processes for Gift Aid.

To report on gift aid performance across the company

To train and support users in the correct implementation of Gift Aid

Preparation of HMRC submission.

Liaison with Eproductive

Troubleshooting data submission errors and data error issues.


Hospices of Hope is the leading palliative care charity in South Eastern Europe. We think everyone deserves the best possible care at the end of life. But in developing countries like Romania, Serbia or Moldova, many patients still die in pain without being offered any physical, spiritual or emotional comfort.

Almost 20 years after the fall of communism these are still some of the poorest countries in Europe, with a struggling healthcare system that offers little or nothing in the way of hospice care. We are dedicated to improving the life of the terminally ill in Romania and surrounding countries by increasing access to hospice care and training. Even in the UK, the hospice movement has grown only due to the generosity of individuals and businesses. The difference is that most people who live in Romania, Serbia and Moldova have so much less to give. That is why we need your help.

We have 16 charity shops spread throughout Kent, Sussex, London & Scotland which make a huge contribution to the charity.

All of our shops are designed with contemporary furnishings and not only do they sell clothing, furniture, books, dvds, bric a brac, but some sell plants, others boast a wonderful range of new gifts suitable for any occasion and others have tearooms.

Join us and help make every day count.

Additional Information


To be flexible when tasks not covered by the Job description have to be undertaken.

Full time 37.5 hrs. per week

Flexible location within company catchment area with 3 days at Head Office in Dartford.

Salary: £25,000 to £30,000 per annum depending on experience.

If you wish to apply please send a covering letter and CV to