Assistant Director of Retail

Job Description

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team

The Retail team at Shelter plays a vital role in supporting our mission and are based throughout England and Scotland.

With a network of charity shops and online retail channel, we generate income to fund our essential services and campaigns.

Our team is dynamic, passionate, and committed to making a difference in the lives of those affected by homelessness and bad housing.

From our driven shop managers to our incredible volunteers, we work collaboratively to create welcoming spaces where customers can shop with purpose, knowing that every purchase supports our cause.

About You

We are seeking a dynamic and strategic leader to join us as Assistant Director of Retail. In this senior-level position, you will be at the forefront of driving positive change through our retail operations. Your role will be multifaceted, encompassing strategic planning, team leadership, and revenue generation.

As Assistant Director of Retail, you will lead a geographically dispersed team, fostering their personal development and ensuring alignment with our organisational culture and values.

Collaboration is key, as you’ll work closely with colleagues across the income generation team and Shelter senior leadership to execute our strategy effectively.

Your role will involve devising innovative solutions for retail, implementing a robust marketing strategy, and ensuring compliance with regulatory standards. You will have the opportunity to shape the future of Shelter’s retail operations, from expanding our online presence to identifying new opportunities for revenue growth. With your strong commercial acumen and strategic mindset, you will strategically manage shop operations to drive profitability and support our mission.

View the recruitment pack

Additional Information

How to apply:

For further information and to apply online, please visit our website.