Assistant Shop Manager

Posted: December 28, 2018

Job Details

  • Crisis UK
  • Assistant Manager
  • Full Time
  • £25,569 per year
  • London
  • 06/01/2019

Job Description

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Archway Shop from Crisis is coming into its second year and is one of six shops with another coming. Our shops produce a valuable source of income to support our services and create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community, Crisis shops have a unique contemporary visual identity and are dynamic and creative places to work.

About the role
As Assistant Shop Manager, you will take an active role in the established Shop from Crisis team, working closely with the Shop Manager to support the achievement of sales and training outcomes. The role will also focus heavily on the support of Crisis members’ desire to work in the retail sector, enabling and supporting their involvement in Shop from Crisis and promoting the services of Crisis to the local community. Crisis also offers excellent training opportunities for it’s staff with the potential to progress within the organisation.


Knowledge/Skills and Experience:

About you
You will bring retail experience, an appropriate commercial focus and the ability to deliver excellent customer service. You will be able to take direction and exercise flexibility while working with others. Your excellent interpersonal skills will support your ability to interact with a range of people including colleagues, Crisis members, community volunteers and local customers.

As a member of the team you will have access to a wide range of employee benefits including:

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

Additional Information

Apply here

If you need to request an application in an alternative format, please contact the HR Team on 020 7426 3814 or e-mail

Closing date
Sunday 6 January 2019 (11.59pm)

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

More information about our work.

Registered Charity Numbers: E&W1082947, SC040094