Assistant Shop Manager

Posted: July 30, 2019

Job Details

  • Helen & Douglas House Retail
  • Assistant Manager
  • Part Time
  • £18,000 - £21,000 pro-rata per annum DOE
  • Windsor, Buckinghamshire
  • 11/08/2019

Job Description

How to apply:
Please visit here to apply online.

Job description:

Do you need a new challenge? We are looking for people who are commercially focussed, have a passion to outperform the competition and aim to give good customer service and experience.

Our Assistant Shop Manager will work with the Manager and team of volunteers to maximise the shop’s sales & profits and be an ambassador for Helen & Douglas House, supporting & endorsing the aims and objectives of the charity. This is achieved by applying entrepreneurial skills and by putting the shop at the heart of the community.

Key duties and responsibilities include:

  • Plan and support the daily operation of the store
  • Organise and manage staff, volunteers and stock
  • Ensure sales and profits are on target
  • Provide excellent customer service
  • Support team building and provide leadership to the team
  • Ensure legal and security requirements are met
  • Work well with others!

Our Assistant Shop Manager will hit the ground running in this busy, people-focused role. The ideal candidate will have the following skills and experience:

  • Educated to GCSE level with passes in English and Maths.
  • Experience in a customer-facing environment and the ability to deliver excellent customer service.
  • Experience of developing and implementing plans to maximise sales potential.
  • Strong organisational and administration skills.
  • Computer literate.
  • Ability and confidence to manage staff in a variety of situations.
  • Experience of managing staff teams in a variety of retail sectors and/or management experience within a charity shop would be an advantage.

A full job description can be found here.

Additional Information

How to apply:
Please visit here to apply online.

Your normal working pattern will change each week, subject to the needs of the business and the levels of staff and volunteers available to work, and will involve a significant element of weekend working.

Hours: 22.5 hours per week

Deadline: 11th August 2019 at Midnight.