Book Shop Team Leader (York)

Job Description

How to apply:
Please visit here to apply online.

Job description:

About the role:
With the support of the Regional Manager you will be responsible for the day to day running of the shop ensuring that it is well presented, well stocked, delivers excellent customer care, is an interesting and vibrant place for customers and supporters to engage with Amnesty’s work, and importantly meets (and ideally exceeds) its income targets. You will be responsible for inspiring and coordinating the team of volunteers to support these goals, plus recruiting and training new volunteers as required. The shop is open at weekends and some weekend working will be required.

About you:
You will have retail experience, ideally within the charity sector, plus a real passion for books. Knowledge of the book trade (shop and online) and proven experience of managing a retail unit would also be an advantage. You will be very organised and resourceful, able to use your skills to run a shop efficiently, making the most of the stock, space and volunteer time available. Supervising a team of volunteers, you will have the ability to recruit, train, organise and motivate them, leading with an approachable and enthusiastic manner. You value excellent customer service and are able to inspire others towards it. This position will give you the opportunity to put your love of books together with your retail experience, and your belief in protecting human rights.

About us:
Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they’re denied. Already our global network of seven million members and supporters is making a difference in 150 countries. Whether we’re applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we’re all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.
Amnesty International values diversity and welcomes applications from all sections of the community. Applications for flexible working will be considered.

Additional Information

How to apply:
Please visit here to apply online. Complete your application before midday on 15th July 2019.

Interviews will be held on 14 August 2019.

Contract: 18 Month Fixed Term Contract