St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders.
This an opportunity for an innovative, experienced retailer to take the St Clare Hospice retail operation on a journey towards being a leading example of ‘doing charity retail right’.
We are looking to appoint a Head of Retail who has the knowledge, experience and confidence to drive forward with our new and exciting plans. Reporting into the Director of Income Generation and leading a team of 26 staff and over 230 volunteers, you will provide the vision and direction for our nine retail outlets and e-commerce activities; driving sales, performance and innovation as the world of retail evolves and changes post COVID-19.
In this role you will be an integral part of the decision making process for new strategy and business development opportunities, as well as being empowered to have autonomy in your role. You will provide inspirational leadership and effective coaching and mentoring of your teams.
Our retail operation is the face of St Clare Hospice across our region, and so there will be plenty of opportunity to work closely with our fundraising, community engagement, and clinical teams. Creating a ‘one hospice’ approach is key for us, and a seamless supporter journey is integral to this approach.
We are seeking someone with leadership experience, who loves taking ideas and turning them into viable business propositions. You will be used to working at a fast pace, and handling the day to day whilst always thinking about the bigger picture.
In return for your commitment, we offer a full induction into your role, a competitive salary and benefits package, company sick pay scheme and contributory pension scheme.
How to apply
Please visit here to apply online.