The Head of Retail will be responsible for the delivery of our retail strategy and business plans, effectively leading and managing the operation of Tŷ Hafan’s retail trading activity across all formats and shops, meeting agreed sales targets and managing costs within budget.
The Head of Retail is part of the Leadership Team responsible for the day today operational delivery of Tŷ Hafan’s business plan. The successful candidate will champion a culture of positive leadership that creates a great experience for the public, staff and volunteers, inspiring loyalty, intervening proactively and collaborating effectively in order to achieve the greatest benefit for the charity. A frontline ambassador for the charity, s/he will collaborate with colleagues across the broader Tŷ Hafan team (i.e. Income Generation, Marketing & Communications, Finance, HR, Facilities and Estates, Lottery and Care) to ensure that our retail portfolio and performance is aligned with our core activities, actively promoting our other income generation streams, informing the public about the services of the charity and presenting a positive image of our brand and our values.
A full job profile outlining the duties, responsibilities and personal specification can be found here.
How to apply:
Please visit here to apply for the position online.