Featured Job Head of Trading and Enterprise

Posted: October 20, 2020

Job Details

  • St Andrew's Hospice Ltd
  • Head of Trading
  • Full Time
  • Available on request
  • Grimsby, Lincolnshire
  • 02/11/2020

Job Description

Are you looking to make a difference with your next role? An exciting opportunity has arisen for an experienced and entrepreneurial Head of Trading and Enterprise at St Andrew’s Hospice Grimsby.

As one of the local leading providers of palliative and end of life care, St Andrew’s Hospice is a highly successful and forward-thinking charity with a turnover of c£5m, offering both adult and children’s services.

With an excellent reputation both in the local community and beyond, we reach over 800 patients and their families in North East Lincolnshire and our wider catchment area of Lincolnshire, Hull and East Yorkshire for our children’s services.

In addition, our purpose built hospice houses a growing community hub which offers practical and holistic support through specialist clinics, bereavement support services, carer groups and complementary therapies to outpatients as well as being open to the local community. Some of these services have seen significant impact due to the Covid-19 pandemic, but the team are being innovative and adapting their ways of working to continue to reach out and support very vulnerable people.

Generating our own income is a key part of the St Andrew’s Hospice Strategy so that we can continue to be here for the communities of North East Lincolnshire and neighbouring counties.

As a key inspirational member of the hospice leadership team and reporting to the Deputy Chief Executive, the successful candidate will lead and develop an established multi-site portfolio of 24 retail outlets including our online offer, warehouse, sorting & logistics as well as identifying and developing new enterprise / income opportunities with the Deputy Chief Executive.

You will have a strong track record with exceptional levels of performance in generating significant profits and in developing new income and business opportunities. Whilst some retail experience is desirable the role would also suit a dynamic individual with a solid and extensive commercial background.

You will be energetic and motivated with the ability to inspire staff and volunteers and manage performance to deliver excellent retail and general standards to ensure operations are profitable, safe, legal and secure along with excellent customer service. You will be responsible for the line management of a team of retail management staff as well as working with the hospice leadership to maintain the success and progress of the work of St Andrew’s Hospice. As such you will share the values and ethos of working for a leading local charity.

It is an exciting time to be joining St Andrew’s as we have ambitious plans to develop our services. There are certainly plenty of challenges ahead, not only in light of the current pandemic, but as service demands continue to rise and funding comes under increasing pressure, we still remain focussed on a shared pursuit of excellence.

A full job description can be found here.

Additional Information

How to apply:

Please visit here for details on how to apply.

Further information with regard this opportunity is available in the Role Description and Person Specification. Additionally, you may wish to speak to Lesley Charlesworth-Browne – Deputy Chief Executive, to discuss this opportunity further. In both instances please contact Jacqueline Hall on jacqueline.hall21@nhs.net or 01472 571234.

Closing date for applications 2nd November 2020

Initial interviews 11th November 2020 : 2nd Interviews 13th November 2020

This appointment will be subject to an enhanced disclosure and barring check and satisfactory references.