Online Charity Shop Manager

Posted: July 22, 2021

Job Details

  • Emmaus Bristol
  • Ecommerce
  • Full Time
  • £23,500 per annum
  • Stokes Croft, Bristol (Covid 19 risk assessed working space)
  • 12/08/2021

Job Description

Want to be part of something life changing, every day? Bring your drive for generating income and your experience of selling online to Emmaus Bristol and you can.

Here, we generate income through our social enterprises to support people out of homelessness. Our residents, known as companions, gain valuable work experience in our enterprises, helping provide both purpose and structure. Because training and supervision will be second nature to you, you will enjoy taking responsibility for training companions and volunteers in selling donated goods online.

Reporting to the Social Enterprise Manager, you’ll line manage our brilliant staff eBayer as well as having your own targets for online listings. Your love of selling, eye for detail and hands-on approach will see you thrive in this fun and eclectic environment where no two days are alike.

Using your keen organisation skills, you’ll work with our eBayer to arrange the new online donated goods space in our Warehouse to maximise efficiency. You’ll love the challenge of identifying, pricing and packing donated objects, be motivated by meeting or beating targets and take pride in achieving the highest customer satisfaction goals. Your descriptive skills will see your listings gaining maximum impressions online and your understanding of income and expenditure will help you to implement cost savings that impact on revenue. You’ll also be responsible for setting up new online stores whether through our own website or third parties.

A full job description can be found here.

Additional Information

How to apply:

If this sounds like you, and you want to know you are making a difference with every sale you make, here’s how to apply:
1. Download the Job and Person Specification from our website:
2. Send your CV with a covering letter, explaining clearly how you meet the requirements.
3. Say when you would be available to start and tell us where you heard about this job.
4. Include two references (we won’t contact these without your consent). One should be your current/most recent employer.
5. Complete and attach an equalities and monitoring form and a criminal records declaration.

Send your documents to Xanne Carey via

Short listing is anonymous i.e. all personal details are removed from the application before being assessed.

This role is externally funded for 12 months with a view to making it permanent for the right candidate if targets are met.

Closing date: 09:00 on Thursday 12 August
Interviews will be held: Tuesday 24 August

Contract: 12 month contract initially, made permanent if targets met. Full Time 37.5 per week.