Relief Shop Manager

Posted: March 7, 2018

Job Details

  • Woking and Sam Beare Hospices
  • Full Time
  • £18,000 pa plus travel expenses
  • Woking
  • 23/03/2018
Woking and Sam Beare Hospices logo

Job Description

Job Summary

  • To care take a Woking or Sam Beare Hospice Charity Shop in the absence of the permanent Shop Manager, as directed by the Area Shops’ Manager.
  • To present to customers and supporters a positive image of the Hospices through excellent retail practices.

 Key Responsibilities

  • Provide effective management of a shop, following all retail policies and procedures, in the manager’s absence.
  • Provide effective management of a team of volunteers, in conjunction with the permanent Shop Manager. If required organise an appropriate rota to ensure that the shop is able to trade a minimum of 9.30am to 5.00pm Monday to Saturday/Sunday.
  • With reference to the current range plan, manage the receipt into the shop of appropriate donations.
  • Prepare donations for safe collection by the Warehouse.
  • Receive stock from the Warehouse and prepare for sale, including hanging, steaming and pricing according to category.
  • Ensure that all merchandise is displayed in a logical and coordinated way, to agreed standards, in a manner that is attractive and accessible to customers.
  • Ensure all stocks are rotated to agreed timescales and procedures.
  • Implement all promotional activity as advised, including Hospice promotions, for example lottery and fund raising events.
  • Ensure maximum donations are gift aided and gift aided goods for sale are correctly labelled in accordance with our gift aid policies and procedures.
  • Ensure the shop complies with all current Health and Safety, Fire and Trading Standards legislation.
  • Ensure effective communication with line manager.
  • To undertake other specific tasks and projects as requested by your line manager from time to time.
  • To escalate to your line manager any issues and problems experienced, agree and implement resolutions.

Additional Information

Hours:  37.5 hours per week over 7 days

Interview dates: 28th March

To apply please download and complete an application form and return it along with your CV and covering letter to the HR department:

Human Resources Department, Woking Hospice, Denton Way, Woking GU21 3LG

Or email it to:

Relief Shop Manager JD&PS

Application Form