Featured Job Retail Assistant – Homestore

Posted: August 21, 2023

Job Details

  • Thames Hospice
  • Assistant
  • Part Time
  • £21,674 per year (pro rata) actual salary £13,004 per year or £10.42 per hour, plus enhancements for Sunday working
  • Maidenhead, Berkshire
  • 13/09/2023

Job Description

We are recruiting for a Retail Assistant for our Homestore based in Maidenhead, which is a modern store full of pre-loved homeware and upcycled furniture inspiring people to create their perfect home to share with friends and family.

So, yes, charity retail. Its not what you think for a start. Not for us anyway. Firstly, we only sell home furnishings that are right on trend and stores are set up to compete on the high street with anyone else.

You will be dedicated and of course working in retail is something you love but for you, there needs to be more to it. You’re visual and creative, excellent service and great standards are second nature and you want your store to be the best it can be but you also want to give something back.

We offer a great range of employee schemes and benefits, including generous annual leave, EAP, access to NHS pension scheme if eligible, Blue Light Discount Card and so much more!

Purpose of Job:

To support and assist the shop management team with the day-to-day management of the shop including:

  • Meeting or exceeding sales targets
  • Supervising a team of volunteers
  • Providing the highest quality of service to represent Thames Hospice on the high street
  • Moving and assembling large amount of furniture on and off the shop floor- some items are heavy sofas, beds etc

Main Tasks:

Sales & Profits

  • To support the achievement of budgeted sales targets and maximum profit
  • Follow agreed cash handling procedures
  • Take responsibility for daily banking when required
  • Support the management of stocktakes of new goods as required
  • To promote Gift Aid, including training of all staff and volunteers and ensure all administration procedures are followed in line with HMRC regulations.

Customer Service

  • Create a welcoming, happy and professional atmosphere for customers and the shop team
  • Provide excellent customer service at all times
  • Maintain high standards of visual merchandising, window displays and housekeeping
  • To proactively promote Thames Hospice in the community

Team Building

  • To support the shop manager to motivate the shop team to deliver targets and excellent customer service
  • To supervise a team of volunteers including induction and training.

Organise and Manage

  • To support the shop manager to manage the team of staff and volunteers in the day to day running of the shop
  • Operate the agreed stock rotation system, regularly updating stock
  • Operate the agreed pricing structure to maximise profits from the sale of donated goods
  • Ensure high value donated stock items, or speciality items are identified & recorded, and when appropriate, are transferred to the relevant Thames Hospice shop or team
  • To support the management of an efficient back room operation including storage of stock and re-cycling of waste
  • To support the management and stock control of bought in goods
  • To assist with monitoring the overall maintenance of the shop, reporting any issues appropriately

Additional Information

How to apply:

For more information and to apply online, please visit here.

For an informal discussion about the role please contact Annie Campbell, Retail Operations Manager on 07811  115568 during office hours or email annie.campbell@thameshospiceshops.org

This job advert will close as soon as sufficient applications have been received.

 

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Charity Retail Jobs is sponsored by Precycle Group