Featured Job Retail Lead – Scotland

Posted: July 22, 2022

Job Details

  • Royal National Lifeboat Institution (RNLI)
  • Retail Team Leader
  • Full Time
  • £37,642 - £44,285 (dependent on experience)
  • Home based within the Scotland region
  • 31/07/2022

Job Description

About us

Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning. We’re looking for a Retail Lead to join our Engagement Team. The team supports the RNLI through inspiring and motivating supporters and volunteers, in order to secure the vital income that powers our lifesaving delivery.

Some of the benefits

  • Salary £37,642 – £44,285 (dependent on experience)
  • Flexible working
  • 26 days’ annual leave plus Bank Holidays
  • Outstanding pension scheme (contributions of up to 16% of basic salary)
  • Life assurance
  • Health and dental cashplan

Your Role

As a Retail Lead, you will be tasked with focus on the following areas:

  • Ensure that the Scotland region has the right level of knowledge, skills and capability to deliver the retail activities and income outlined in the regional engagement plans.
  • Support volunteers to deliver the retail activity.
  • Identify and lead retail development opportunities.
  • Support strategic planning of all retail activities including capital projects.

About You

You’ll be highly motivated who enjoys tackling challenging goals and targets and is creative in finding solutions to problems.  A natural leader, you will be able to inspire and influence at all levels to drive and embed changes and improvements, keeping the supporter, volunteer and customer experience front of mind.

This role, whilst 37 hours per week, will require flexible working across all 7 days of the week.  Whilst core days will be defined, it is expected that there will be a degree of weekend and evening working required. Extensive travel will be required. This role will be home based within Scotland but there is an option to be based at an RNLI site.

So, as a Retail Lead you will be a forward thinker, natural ability to plan ahead, along with exceptional leadership skills will ensure that your stakeholders and contacts stay with you on that journey. If this sounds like you, please apply via the button shown.

This post requires a valid driving licence.


The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk.  We expect all employees and volunteers to share this commitment and have a zero tolerance approach to proven incidents of bullying, abuse, harassment  or exploitation.  The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save every one.

Additional Information

How to apply:

Please visit here to apply online.