Retail Operations and Development Manager

Job Description

About Us

Tynedale Hospice at Home is a well-established charity of over 30 years. Our services include home-based end of life nursing care, patient transport, complementary therapies and bereavement support. All of our services are provided free of charge. As a charity, we receive less than 4% statutory funding and rely on the generosity of our community and the effectiveness of our income generation activities to operate.

The Role

We are looking for a dynamic, experienced, and dedicated individual to join our team as Retail Operations & Development Manager. This is a fantastic opportunity to play a key role in generating the essential income required to sustain and grow a valued local charity that makes a significant difference to the lives of our service users and their families.

Job Purpose

• To be operationally responsible for the Hospice’s retail operations.
• To develop and implement plans to maximise the income (and ROI) generated by the Hospice’s retail operations and achieve financial targets.
• To proactively identify opportunities to develop the Hospice’s retail operations to support the charity’s sustainable growth.
• To lead the development and implementation of improvement initiatives within the Retail Team.
• As a senior staff member within THH, to act as a role model for other staff and volunteers, living the Hospice values.

Please see Job Description and Person Specification here.

Why Join Us?

• Be part of an inspiring team that makes a real difference in the community.
• Competitive salary and benefits package including generous holiday allowance, access to wellbeing initiatives, occupational sick pay scheme and company pension scheme.
• Flexible working options to support a healthy work-life balance.
• Opportunities for personal and professional development.
• A welcoming and supportive working environment.

This post is subject to a basic DBS check.

Additional Information

How to apply:

For further information and to apply online, please visit our website – Retail Operations and Development Manager – Tynedale Hospice at Home

To arrange an informal discussion about the post please contact Mandy Perrie, mandy@tynedalehospice.com