Retail Store Manager

Posted: July 8, 2022

Job Details

  • Lotus Living
  • Shop Manager
  • Full Time
  • £22,000 per annum;
  • Derby
  • 09/08/2022

Job Description

Job role and purpose:
You will play a critical role in the growth of Lotus Sanctuary and its new retail division, Lotus Living. This is an exciting opportunity to join a rapidly growing charity retailer at the very start of its journey. You will be responsible for operating our first full retail store, brining life to our goals of ending homelessness and helping vulnerable people around the country. We are looking for someone who is both passionate and committed, brimming with energy and motivated to succeed. You will be responsible for the daily running of your store, building a team of volunteers, and ensuring that our customers receive the very best service at all times.

Main duties and responsibilities:

  • Manage both paid and volunteer workers in their duties
  • Train and coach team members as needed to ensure their constant improvement and performance, including direct line management of an Assistant Store Manager
  • Maximize sales in your store, making effective use of sales data to monitor bestselling items and build strong promotions within your store
  • Always provide excellent customer service
  • Create and maintain strong visual merchandising displays
  • Work with the Stock Production Team to ensure your store always has appropriate stock levels and generate local donations
  • Drive Gift Aid sales by engaging with all donors
  • Keep up to date with other charities’ activities to ensure competitiveness
  • Maintain the store in good order and report maintenance issues in a timely manner
  • Ensure all security measures are adhered to
  • Undertake all necessary health and safety compliance work – including regular risk assessments
  • Report on KPI performance and income information on a weekly basis
  • Ensure constant drive to achieve targets

A full job description can be found here.

Additional Information

How to apply:

Apply with a CV and cover letter to