Featured Job Shop Manager

Posted: July 17, 2019

Job Details

  • Hillcrest
  • Shop Manager
  • Full Time
  • £20,000 per annum
  • Broughty Ferry, Dundee
  • 02/08/2019

Job Description

How to apply:
Please visit here to apply for the job online.

Job description:
The Shop Manager will generate income for Hillcrest Futures through the sale of goods at our high street charity shop. The Manager will also develop and deliver other methods of selling donated goods to meet our sales targets.

As a member of the Fundraising and Grants Team, the Shop Manager will recruit and manage a team of volunteers to run our charity shop to support the delivery of our fundraising objectives.


  • The Shop Manager will contribute at an operational level to support the effective delivery of Hillcrest’s fundraising priorities.

Main Duties:

  • Achieve sales targets by maximising income through sales, proactive stock generation, optimum pricing and processing of stock
  • Encourage the donation of quality goods while managing levels of stock to ensure safe practice, including within an off-site storage unit
  • Maintain visual merchandising standards in store and deliver a programme of promotional initiatives and events
  • Recruit, support and manage a team of volunteers, some of whom may be vulnerable adults or young people, to ensure the store is able to trade effectively and that all appropriate policies and procedures are adhered to
  • Provide an excellent customer experience to visitors of the shop while maximising income and generating donations
  • Act as an ambassador for Hillcrest Futures, promoting the charity and supporting its objectives.

Customer and Partnership Working:

  • Work constructively with internal staff, external organisations and donors to deliver effective fundraising activities
  • Communicate and liaise externally with a range of agencies and stakeholders to support revenue generating activities
  • Offer support and guidance to staff, volunteers and donors relevant to fundraising activities.

You may be expected to attend events out of hours (where applicable) as required, and carry out any other reasonable duties as required by the organisation.

A full job description can be found here.

Additional Information

How to apply:
Please visit here to apply for the job online.

Hours: 37.5 hours per week, with days worked being flexible from Monday to Sunday but from time to time it may be necessary to work additional hours to complete your duties.