Shop Manager

Posted: October 3, 2018

Job Details

  • British Red Cross
  • Shop Manager
  • Part Time
  • £13,939 per annum
  • Sherborne
  • 14/10/2018

Job Description

We’ve got an opening…
We have an exciting opportunity for an experienced, enthusiastic retailer with excellent customer service skills to join our shop in Sherborne
Every year thousands of customers visit our shops, looking to pick up a little gift or to treat themselves. Our shops are no ordinary shops however, with pennies raised going directly to helping people in crisis. Did you know that just 66p could buy 100 water purification tablets to clean dirty water? And this is where you come in!
As a Shop Manager, you will be responsible for the management and successful delivery of a customer focussed shop team that is the ‘window of the Red Cross’ on the high street.
The post holder will be responsible for achieving store profits and targets, and will be accountable for the effective management of finances, stock, premises and administration. You will use your strong leadership skills to motivate and manage a team of paid staff and inspiring volunteers to ensure they receive ongoing support and training. Together, you’ll maintain a well merchandised shop that pushes the boundaries and maintains the British Red Cross’ image and reputation.

We’re also keen to embed our shops in the local community, so we’re looking for someone can use their entrepreneurial flair to seize local trading opportunities and promote volunteering with us.

Say hello to the team
Helping people in crisis begins at your local charity shop.
Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life.
We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little makes to helping those in crisis.

This role might be for you if…
You’ve got retail experience at supervisory level.  You can deliver outstanding customer service and you’re comfortable with organisational and cash handling duties too.

You know how to get the best out of people. You have proven management skills to develop and inspire your team.

You’re a goal getter. You can work to targets and use your initiative to achieve positive results.

You get ‘us’. You care about the Red Cross cause and have the skills and knowledge to promote the shop in the local community as the charity retailer of choice.  An understanding of issues related to working with volunteers would also be advantageous.

Additional Information

We offer a wide range of staff benefits, these include:

  • 28 days holiday per annum plus bank/ public holidays- pro rata for part time staff.
  • Up to 6% contributory pension

Please see full job description and person specification here

For further information and to apply, please visit this link:

Should you have any questions on this role please email us at or call us on 0300 004 0554 quoting reference REQ0000021BB

Closing date for applications is 23:59 on Sunday 14th October 2018