Shop Manager (Fleet)

Job Description

We’re recruiting a Retail Shop Manager for our wonderful shop in Fleet, a well-established shop in the community, where customers become friends, particularly the doggie ones!

Come and join our fabulous Blue Cross Retail team and play your part in helping us to raise money so that we can help more pets and the people who look after them!

More about the role

Blue Cross has had a presence in Fleet for eighteen years and was the third Blue Cross shop to open. It’s well established in the community, and people are very generous with donations. We have an array of different customers and we aim to offer something for everyone. We have a great bunch of volunteers, who are keen and happy to tackle most tasks.

As Retail Shop Manager, you will be the face of Blue Cross on the Fleet high street raising awareness of the worthwhile work that we do.

With your strong commercial awareness and the ambition to succeed, this is a great opportunity for you to use your creative and innovative flair to maximise sales and profits whilst working closely with the local community.

We think this is a truly varied and rewarding role. From welcoming and supporting our customers, encouraging donations, managing stock preparation, ensuring adequate stock is available and items are priced appropriately to managing and motivating your team of staff and volunteers and ensuring all retail management administration and reporting is up to date and accurate.

This is permanent full-time role working 35 hours per week over five days on a rota to include weekends and Bank Holidays. Due, to the nature of the work of Blue Cross, and this post, it may be necessary to exceed these hours when the workload demands.

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.

About you

You’ll be a motivational manager and a great team builder, who recognises potential in people.

You’ll have a passion for great customer service and naturally be able to engage and communicate with a diverse range of people.

Knowledge, skills, and experience

• Retail management experience
• Good people management and team leadership skills
• Excellent interpersonal skills and the ability to build strong external relationships
• Good IT skills and a basic understanding of finance
• Relevant administration experience
• Outstanding customer service skills

It would also be great if you had:

• Managing volunteers
• Experience of fundraising

Additional Information

How to apply:

For more information and to apply online, please visit here.