Taking place on Thursday 14 November 2024, from 10am to 12noon, the CRA Review of the Year is a virtual AGM that’s not to be missed! The CRA Review of the Year is sponsored by Listing Monster AI.

Session: Driving profitability in charity ecommerce

Growing the bottom line contribution of your charity ecommerce platform is about

  1. increasing turnover, but also crucially
  2. doing so efficiently.

In this session, we’ll discuss overcoming profit challenges in charity ecommerce, and best practices for building an AI-enabled workflow that delivers better productivity and profitability.

Find out more about Listing Monster AI – Listing Monster in 2 minutes


Mark Russell

Session: Why I love charity retail?

Get ready to be inspired by 2024’s Most Supportive Chief Executive winner at the Charity Retail Awards –Mark Russell, Chief Executive of The Children’s Society. Mark will be sharing his perspective in a talk titled, ‘Why I love charity retail?‘. We can’t wait to hear it!

About Mark Russell
Mark was appointed as Chief Executive of The Children’s Society in 2019 and leads a team of 750 staff and 6,000 volunteers. He is passionately committed to social justice and fighting for children and young people to feel hopeful and happy. Mark grew up in Northern Ireland and read Law at Queen’s University Belfast. He has 10 years’ experience as a youth worker, supporting young people in England and Northern Ireland. In 1999, Mark was awarded the ‘British Gas Tomorrow’s People Award’ for his cross-community work, bringing Catholic and Protestant young people together across Northern Ireland in the run up to the Good Friday Agreement. Before joining The Children’s Society Mark served as Chief Executive of Church Army for almost 13 years. Mark has been a Trustee of The Archbishops’ Council of the Church of England and has served as Chair of The Marylebone Project, the largest women only homeless project in the UK. He is Vice Chair of Governors of a large high school in Hampshire, an Honorary Canon of Southwark Cathedral and is a Fellow of the Royal Society of the Arts. He tweets @markrusselluk. Mark lives outside London with his partner David and in his spare time he loves to travel, keep fit and a good red wine. If he were ever on Mastermind, his specialist subject would be the West Wing!  


This important meeting will also feature a comprehensive review of the past year with Robin Osterley, our Chief Executive, and Emma Peake, Chair of the CRA Board. Join us as we highlight key achievements from 2024 and look ahead to 2025.


Downloads

AGM Calling Notice 2024

AGM Agenda 2024

AGM 2023 minutes

CRA 2024 signed accounts


For any queries, please email julia@charityretail.org.uk