We are delighted to announce that we will be hosting our first e-commerce day on Tuesday 3 March 2020 in Birmingham. The day will bring together success stories from the charity retail sector in e-commerce, as well as some e-commerce suppliers.

The day is aimed at any charity retailers who want to develop their e-commerce strategy, or start the process of setting up e-commerce for the first time.

We are excited to have a variety of speakers confirmed from the following organisations:

  • Barnardo’s
  • Bath Cats and Dogs Home
  • British Heart Foundation
  • Shopiago
  • Skyline Business Services
  • Sue Ryder
  • Thrift+


On the day there will be a keynote address, followed by a series of breakout sessions delivered by charity retailers on a variety of topics, including eBay on a Shoe String, Customer Service and From 100 to 1000 listings, with the day finishing off with a Q&A with a panel of experts in the field.

The day will also be a fantastic opportunity to network with other e-commerce managers and build your contacts list within charity retail.


Date: Tuesday 3 March 2020

Venue: BVSC, 138 Digbeth, Birmingham, B5 6DR

Timings: 10am – 4pm

The day will run from 10am until 4pm, with registration from 9.30am. Lunch and refreshments are included with every booking.

The venue is a 5 minute walk from both Birmingham New Street and Moor Street stations, with local parking nearby in the Bullring shopping centre. Click here for directions.


You can attend this one day e-commerce event for £80 plus VAT, with insight from charity retailers already thriving in this area.

You can book your place here.

For more information about this day or any of our other events, please email Julia Edwards, Head of Events, on julia@charityretail.org.uk or call us on 0300 030 1088.  

Catering in 2020

In our efforts to go green, all Charity Retail Association events will be 100% vegetarian-catered by default. You are still very welcome to opt for a meat/fish option so please make sure this is noted in the dietary requirements section when booking, alongside any other dietary requirements you may have.

Cancellation Policy

You can view our cancellation policy here.