Information Commissioner’s Office to launch GDPR hotline

From next month small charities can use a new telephone advice service about next year’s introduction of the General Data Protection Regulation (GDPR) act.

The service launches on 1 November and is available to organisations that employ fewer than 250 people. It is run by the Information Commissioner’s Office, who said it was part of a package of tools and resources available to organisations in preparation for GDPR.

It comes into effect on 25 May next year. The advice line will be based around the ICO’s existing public helpline, which handled around 190,000 telephone calls last year.

Information Commissioner Elizabeth Denham said:

“There are 5.4 million businesses in the UK that employ fewer than 250 people. When it comes to data protection, surveys show they tend to be less well prepared. We know that most businesses want to get things right but often struggle to find the key steps to get started. They also have less time and money to invest in getting it right. They may not have compliance teams or data protection officers or access to legal advice.

“The businesses may be small but they still hold important personal information and the need to gain the trust of their customers is just as real.”