Monthly webinars from charity retail partners – our Corporate Members – on what’s new, essential and innovative in products and services available to you.

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30 September 2021, 10.30 – 11.30am: Thriftify 2.0 – The new app making online retail easy and scalable


Book your free place here

Since launching, Thriftify’s technology has valued over four million donations, supporting dozens of charity retailers to sell online. Now, the technology is advancing based on the learnings and data the social enterprise has gathered.

In this interactive session the team at Thriftify will give a demonstration of their innovative new app and discuss how it solves the challenges of pricing and slow product listing times.

The session is suitable for charity retailers large and small. Ample time will be given for a Q&A at the end as well as an opportunity to provide insights and feedback on Thriftify’s new app. Thriftify is currently operating a waiting list for access to the app, however, all attendees will be eligible for a free six week trial.


CRA members can obtain recordings of these session at no cost by emailing Alex Angelakis at

24 August 2021: Mentoring for charity retailers
Chaired by the CRA’s Chief Executive and experienced mentor Robin Osterley, this panel session provided valuable insights into mentoring from the mentor, mentee and expert perspectives. The Charity Retail Association’s mentoring platform manages the process for you, guiding and encouraging along the way, acknowledging that there are many different mentoring styles. You may want form and structure, or you may just want a regular chat on the phone. Mentoring is for everyone and the benefits can be huge.

8 July 2021: Automated multichannel online retailing
Delivered by Charity Retail Training & Support Services. More than 90% of UK charities, with a retail operation, are now selling on eBay. Less than 5% have fully automated distribution! Learn how ‘MIND’ have embraced integration by using ground-breaking new technology for our sector to sell and ship across the UK whilst saving time, saving costs and leading the way in charity retail online distribution. Find out more about Charity Retail Training & Support Services.

16 June 2021: The 20 best marketplaces to sell your items online
Zipsale will provide details of the top 20 online marketplaces, considering key measures like traffic to the site, audience, items that sell best, from second-hand furniture to electronics, art, books, clothes and accessories. Learn how to make the most of each marketplace. You should come away with a better understanding and top tips for the most established online selling options out there, helping you to raise the most money for your charity. Learn more about Zipsale here.

5 May 2021: Upskill your team with Charity Retail Learning
The Charity Retail Academy is proud to partner with the Charity Retail Association to bring a brand new learning and development offer to our sector.  As charity retailers ourselves, we understand the challenges and needs of you and your team, so we have developed a one stop shop of online courses designed specifically for charity retailers at all levels.  This means you get real insight, great value and the best learning experience possible. You can find out more about Charity Retail Learning here.

1 April 2021: Shopiago
A full overview of how The Air Ambulance Service are using Shopiago to earn more by making it easier, faster and simpler to be efficient and effective at selling online. You can find out more about Shopiago here.

Diversity and inclusion

We encourage attendance from members from ethnic minority communities as these groups are underrepresented in our sector and we are working to include their viewpoints in all our events.

We welcome all voices, whether spoken, questions issued prior to meetings, or during meetings electronically.