Our second virtual conference of 2020 took place from 17-19 November on Zoom. We were delighted to run 8 webinars for our members on a variety of topics, including:

  • Making a more inclusive sector
  • Using technology to transition to the new normal
  • People, planet, profit
  • Three charities, one retail, more profit

and many more!

Each of our three conference sponsors, Precycle, Shopiago by the World of Books Group and Zipsale, ran their own webinar across the week.

Plus following the announcement of the second lockdown in England, we ran a bonus panel session with panellists from Shelter, Sue Ryder and St Leonard’s Hospice to share their thoughts and insight on lockdown 2.0 in England, how it differed to the first lockdown and the positives they could take away.


You can see a copy of the conference programme here.


AGM 2020 and The new charity retail awards

Also included on the third day of The new charity retail was our AGM and The new charity retail awards ceremony. You can read more about both of these below:

Read about the AGM here

Read about The new charity retail awards here