Retail Trust

The wellbeing of our members

16/07/2021 11:04

We are partnered with the Retail Trust to provide our members with access to free and confidential health and wellbeing support. Their website includes a wealth of digital resources to support the emotional, physical, vocational and financial wellbeing needs of you and your retail colleagues. Please do cascade this message for your retail colleagues to access.

The Retail Trust cares passionately about the health and wellbeing of everyone in retail. No matter how bad things get, the charity can offer you reassurance and clarity, and help find the answers you need to realise your potential.

How to access
Free access for Charity Retail Association charity members.

Please note access to the Retail Trust telephone helpline is not available to CRA members as part of the online offer.

1. Are you a member of the Charity Retail Association?
If so, please acknowledge the following statement:
I understand that the Charity Retail Association are funding access to Retail Trust’s online wellbeing resources and the related costs are met based on information I give confirming my CRA membership.

    2. Next, visit: Retail Trust’s website
    3. Register: Create an account with a username and email address, and input ‘Charity Retail Association Member’ as your “employer”

    Once registered you’ll benefit from access to the full range of content and have the option to create a confidential personalised toolkit which you can update as your needs change. If you have any questions please contact


    Our wellbeing activity is sponsored by Cybertill

    Returning to the workplace – Workspace/Headspace staff survey
    Cybertill created a Workspace/Headspace internal staff survey. The survey was shared with staff to get an understanding of what their headspace was like in terms of returning to the workspace after an extended period of working from home.

    The survey covered lots of wellbeing topics including the flexibility of work at present and views on what the future should look like, how the current work situation has changed how staff spend time with families (positively or negatively) and how working at home has impacted them, their wellbeing and their effectiveness at work. The information obtained will impact working practices going forward so that Cybertill can deliver the best options to staff and customers.