Charity retail thrives on passionate people with diverse skills and backgrounds. Apprenticeships provide a flexible and cost-effective way to develop your team, whether you’re looking to upskill existing staff or bring new talent on board.
As demands and customer needs evolve, investing in staff development through apprenticeships helps charity shops better serve communities and build inclusive workplaces.
Ixion, part of the UK’s largest employability charity, Shaw Trust, specialises in supporting initiatives that promote diversity, inclusion and social value. As a national, not-for-profit Ofsted ‘Good’ provider, Ixion delivers fully funded apprenticeship programmes specifically designed to meet the needs of charity retailers. These programmes can be funded through the government’s apprenticeship levy or existing employer partners, ensuring financial barriers are minimal.
Our tailored apprenticeship pathways include:
| Leadership and Management |
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| Level 3 Team Leader |
| Level 5 Operations Manager |
| Level 5 Coaching Professional |
| HR & People |
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| Level 3 HR Support |
| Level 5 People Professional |
| Business Skills |
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| Level 2 Customer Service |
| Level 3 Business Administration |
These nationally recognised qualifications combine on-the-job learning with bespoke training plans, helping staff develop without taking time away from the shop floor. Optional masterclasses in areas like customer service and inclusion ensure training is relevant and impactful.
How charity retailer's benefit:
Training adapts to peak trading times, minimising disruption.
Pathways are aligned with individual ambitions and business needs.
Support from experienced trainers makes the process seamless.
Investment in people builds morale, inclusion, and staff retention.
You gain access to the wider support and resources of Shaw Trust, benefiting from its commitment to social value.
By partnering with Ixion, you can empower your team to thrive while strengthening your mission and the communities you serve.
Find out more: Craig Ruff Regional Business Development Manager Craig.Ruff@shaw-trust.org.uk
