This is a day full of learning and networking exclusively for Heads of Retail (or equivalent roles) to come together and hear more about ‘cutting through the noise’ in charity retail.
Professional development
Retail heads strategy days
Following the success of our Head of Retail Strategy Day in 2024, we’re pleased to bring it back in 2025 in a new location.
Next meeting
Cut through the noise: Lead with focus and purpose

Featuring:
Steve Samra
Steve Samra Joined Compton Care in 2021 initially as Head of Retail Projects, progressing to Associate Director of Trading and most recently Commercial Director.

Paul Nolan
Paul Nolan is the Founder and Director at Penguin Learning Limited, a company focused on people development solutions using UK apprenticeship levy.

Natalie Adams
Natalie Adams joined Penguin Learning Limited as Head of Management and Leadership in 2024, bringing over 15 years of expertise in retail and hospitality.
Our 2025 event has a new theme, leading with focus and purpose.
Already confirmed on the programme are:
Steve Samra, Commercial Director at Compton Care and winner of our 2025 Leadership award who will delivering a keynote on dealing with imposter syndrome
A panel session where charity retail volunteers share their stories and insights
A workshop on developing communication and collaboration skills delivered by Penguin Learning
We’re delighted to have 10 corporate partners supporting the event and showcasing their services in our catering and exhibition area. They will be around throughout the event to chat and share ideas – please make use of them:
Priced at £120 + VAT per person, for this you get:
One full day of insight into charity retail strategy
Full catering, refreshments and lunch
One fantastic keynote speaker from Compton Care and a panel session on volunteering
Three practical, insightful workshops
Networking amongst similar sized members to yourselves in an exclusive event for Heads of Retail (or equivalent)
Access to up to 10 leading corporate partners throughout the day
Once again we’re pleased to offer an early bird price. Anyone who books by Tuesday 30 September will get 10% off their delegate ticket price – taking it down to only £108 + VAT per person.
Last year we had 96 delegates booked onto this event and we anticipate this will, again, be a popular event. Book early to avoid disappointment. Non-member charity rates are also available, please check the booking site for further details.
Retail heads strategy days
These in-demand new format events include:
One full day of insight into charity retail strategy
Full catering, refreshments and lunch
Keynote speakers
Three workshops
Networking in an exclusive event for Heads of Retail (or equivalent)
Access to up to 10 leading corporate partners throughout the day

Previous events: 27 November 2024, Milton Keynes
Included expertise from 2024 Leadership Award winner Katie Stuart-Cox, retail head at Helen & Douglas House; CRUK on developing a strategic plan and Sarah Heaney, Head of Retail Central at SATCoL - Outstanding Charity Retailer 2024.
If you have any questions about the event, please contact Julia Edwards, our Head of Outreach, on julia@charityretail.org.uk