Charity shop workforce professional development

Charity Retail Learning

A training collaboration between CRA and The Charity Retail Academy.

Delivered by

Charity Retail Learning

The No.1 specialised training provider for charity retailers

What is Charity Retail Learning?

Charity Retail Learning is a partnership between The Charity Retail Academy and the Charity Retail Association providing online and face-to-face training to charity retailers. As two organisations dedicated to charity shops and retail, we saw an opportunity to come together to provide low cost, relevant and accessible learning opportunities – a one-stop shop of learning opportunities designed by and for charity retailers.

Courses cover a range of subjects including health & safety, volunteering, customer service, ecommerce and other charity retail essentials.

Most courses are short, interactive online sessions that learners can work through on a laptop, tablet or phone, making them really accessible for staff and volunteers – including shop teams. We also deliver live webinars on a range of topics via Zoom and longer face-to-face sessions either for individual teams or groups made up from multiple organisations.

See below for a selection of course information.

Get access to any of Charity Retail Learning's online offers with a bonus 20% discount with the code JULY20 at checkout!

Last Chance for 20% Off at Charity Retail Learning

Click-Through Courses

Get 20% off any of our over 45 online click-through courses, focussing on a wide range of areas covering every aspect of your Charity Retail needs.

Live Webinar Sessions

If taking part in a live session with a professional tutor is more your thing, we've got what you need with our Online Webinars.

Full CRL Subscription

Get access to our full suite of over 45 online courses, access to any new and future courses, and select free places on our live webinars with our greatest offer: the Full CRL Subscription - and all at a discounted price!

Exclusive coupon for CRA members

For the month of July use our special JULY20 code at checkout for 20% off all purchases, from recorded online courses, live webinars, and even our full subscription offer!

Discover more about Charity Retail Learning