Dear Charity Retailer

Welcome to the Charity Retail Safeguarding Scheme (CRSS). This scheme has been developed in conjunction with Barnardo’s and British Heart Foundation, to whom we are very grateful.

We hope that our members will find the CRSS useful. Essentially, it gives you all the tools you need to set up a licensing scheme for your shops, so that they can visibly be seen to conform to safeguarding requirements. This is the first time that such a scheme has been made widely available to charity retailers, and marks a significant step forward in keeping staff, volunteers and customers safe. We are delighted that we are able to make this scheme, including its elearning content, completely free for our members to use.

It is very important to note that joining this scheme does NOT offer proof of the adequacy of your safeguarding arrangements – but it offers a structured way of showing that shops have met your safeguarding requirements and provides them with a physical licence to display.

You may already have a safeguarding scheme in place for your shops, in which case you may decide that you do not need to take part in the CRSS. If you do not have such a scheme we warmly recommend considering the CRSS as an off-the shelf way of creating one, and as such it has been designed to be operable by any charity running shops, whatever their size or resource base.

To find out more, please visit our members’ area here.

Best wishes,

Robin Osterley, Chief Executive, Charity Retail Association

Interested to know more?

Check out our FAQs here to help with any initial questions you may have.

If you’d like to get started then head over to our Members’ Area where you will be able to access the information you need to apply and receive approval to use the CRSS. It can be found under Resources > Charity Retail Safeguarding Scheme (CRSS).

On our Members’ Area page you will find our Introduction download which explains how the scheme will work, what you will need to supply to us and how you can apply. If you are unsure whether or not your charity has the necessary documents in place to take part in the scheme then you will be able to check them against the Introduction and, if needed, access sample documents you can use as templates.

If you don’t currently have access to our Members’ Area then please complete our GDPR form here to request a login be sent to you.

Our thanks

We’re very thankful to Barnardo’s and British Heart Foundation for providing the templates and information that this scheme and its resources are based on. Without their help and guidance the CRSS would not have been possible

Contact us

If you have any questions you can get in touch on or call us on 0300 030 1088