We provide leadership, guidance and a supportive community for charity retailers in the UK. Our 400+ members range from the largest national charities to locally based charities and hospices, running over 9000 shops between them. The membership year runs from 1 April to 31 March and the fees are as follows.

0 - 4 shops
£233 + VAT
Full membership benefits
5 - 20 shops
£47.50 + VAT per shop
Full membership benefits
21 - 100 shops
£45.50 + VAT per shop
Full membership benefits
101+ shops
£38.50 + VAT per shop
Full membership benefits


  • Effective lobbying on issues such as business rates, reuse and recycling, safeguarding and Gift Aid
  • Industry-standard Gift Aid training and guidance in collaboration with HMRC
  • Regular and exclusive market analysis and bench-marking, covering turnover, number of shops, all sales streams including online, Gift Aid conversion, rag prices, salaries, selling prices
  • The leading sector event, the Charity Retail Conference and Awards
  • Animations, consultation responses and campaign packs to use in your own lobbying activity


  • A library of best practice through our Primary Authority partnership with the Greater Manchester Regulatory Centre of Excellence
  • A mentoring platform where you can register as a mentor or mentee, and be matched in a managed and guided process
  • Access to a legal retainer service and security advice
  • Resource downloads such as an audit template, how to choose a textile recycler, and other ‘how to’ guides



  • A packed calendar of interest groups and members’ meetings – valuable networking and learning opportunities
  • Regular news and events updates, keeping you in touch with the latest sector issues and opportunities
  • Sharing of knowledge through our online forum, giving you access to the best charity retail brains in the country
  • Case studies of innovation from across our membership
  • A board of directors who are representative of our membership as a whole

Who can join?

  • Registered charities in England, Scotland, Wales and Northern Ireland
  • Exempt charities
  • Charity subsidiary trading companies
  • Charitable community benefit societies
  • Overseas charities