Profit contribution of charity retail to parent charities£331m in 2018/19
Average transaction value in a charity shop£7.08, from QMA 1 Q4 Oct-Dec 2020 (sample 39 charities)
£5.42, from QMA Q4 Oct-Dec 2019 (pre-pandemic, sample 58 charities)
Amount of textiles kept from being disposed of each year339,000 tonnes in 2018/19 2
Number of people employedMore than 25,500 FTE employees 3
Number of volunteersMore than 233,000 volunteers 4
Number of charity shops11,209 5
Proportion of income from new goods sales6.8% in Apr 2019/Feb 2020 (pre-pandemic) 6
Sample info on average price per itemUK, median prices:
Womenswear: £3.95; Examples from the womenswear category: blouses, tops and knitwear: £3.89, skirts and trousers: £3.82 7
Menswear: 4.25; Examples from the menswear category: shits, t-shirts & knitwear: £3.90, trousers £4 7
Proportion of all retail units which are charity shops3.65% 8
Proportion of all retail units which are vacant13,7% in Oct-Dec 2020 9
Amount charity shops save councils in waste disposal chargesAt least £31 million each year by diverting 339,000 tonnes of textiles away from landfill or incineration 10
Sources
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QMA refers to the CRA’s quarterly market analysis
CRA’s QMA reports 2018/19
CRA’s Workforce report, November 2020
CRA’s Workforce report, November 2019
CRA’s “Find a shop” data from 1 Oct 2020
CRA’s QMA reports 2019/20
CRA’s Average selling prices report, Jan-Dec 2019
CRA’s “Find a shop” data from 1 Oct 2020 and ONS data from November 2020
CRA’s “Find a shop” data from 1 Oct 2020 and ONS data from November 2020
CRA’s QMA reports 2018/19 and WRAP’s Gate Fees 2019/20 Report

Updated 30 April 2021