Who can volunteer?
Anyone who has time to spare and would like to use it to benefit a charity.

What does volunteering involve?
You may be asked to sort donations, price goods, work on the till, and create window displays. If you have experience in other areas, tell the shop manager as it can often be put to use. Volunteers get to make new friends, become part of a team and learn new skills while raising money for charity. Being a volunteer need not interfere with your other commitments. Many shops ask for a regular commitment of a set number of hours per week that can work around your schedule.

Will volunteering cost me anything?
Some charities reimburse volunteer expenses.

I’m on benefits – can I volunteer?
On Incapacity Benefit? You can volunteer without payment being affected. If you claim Job Seeker’s Allowance you should not be affected if you are still ‘actively seeking and available for work’. Whichever benefit you receive, inform your benefits agency if doing voluntary work.

Safeguarding
Under the Safeguarding Vulnerable Groups Act 2006, charity shops have a legal duty to protect children and vulnerable adults. These include individuals who are on the children’s and/or adults barred list working with these vulnerable groups. When staff and volunteers undertake Regulated Activities, they are subject to a DBS (Disclosure and Barring Service) check. DBS is just one of several measures that charity shops use to protect their staff and volunteers within their work places. We expect our members to take any allegations of harmful behaviour seriously and take appropriate action.

Want to give it a go?
Charity shops need you more than ever to help reopening after the Covid crisis.

Sign up to be a charity shop volunteer here

Pop in your postcode and you will be matched up with a charity shop in your area that needs your help. You can state which causes you’d prefer to work with.

Looking for a career in charity retail?
Go to Jobs in charity retail