Welcome to our directory, designed to meet procurement needs of charity retailers. The product suppliers and service providers listed are all experts in their field and experienced in working within the charity retail sector. They are all corporate members of the CRA, and have therefore all signed the Corporate Code of Practice 2021.

Please make sure you speak to them when looking for new suppliers. Don’t forget to say that you found them in our directory. Here are some case studies.

Simply click on the blue category headings below to view the companies listed.


  • Bank of England
Card and mobile payments
  • Acceptcards
  • Clover
  • Charity Retail Consultancy
  • Depop
  • eBay for Charity
  • Haru
  • Shopiago
  • Thriftify
  • Nimble Elearning
Enterprise technology
  • Zebra Technologies
EPoS, tills, Gift Aid and CRM
  • BMc Azurri
  • CRS Business Systems
  • CSY Retail Systems
  • Cybertill Ltd
  • Eproductive
  • Kudos Software Ltd
  • Wil-U: An easier way to do good
Health and safety
  • Shield Safety Group
IT services and supplies
  • Brother Printers
  • Boxmove
New goods
  • Rouge Marketing
  • White Brothers (Witney) Limited
Portable appliance testing
  • First Stop Safety
Property services
  • LCM Group
  • MSL Property Care Services Ltd
Recycling industry
  • 4G Textiles
  • Choice Textile
  • Chris Carey's Collections
  • CTR Group
  • East London Textiles
  • Fortune Eximports
  • JMP Wilcox & Co
  • Precycle
  • Roberts Recycling
  • Sait Recycling
  • Vintage Cash Cow
  • World of Books
Shopfitters, designers and supplies
  • Acopia
  • CBSS
  • Design4Retail Ltd
  • Millers Retail Design
  • Morplan
  • Robert May of Holloway Ltd
  • Trade Lines Shop Equipment
  • Propress
Waste management
  • 1st Waste Management
  • National Resource Consortium
  • Banknotes

  • Card and mobile payments

    • Acceptcards
      Corporate Member

      Founded by industry experts in 2005, acceptcards® are the UK’s leading merchant services consultancy, trusted by many of the UK's trade associations in providing their members with advice and support covering all aspects of accepting card payments.

      As a CRA member, we’ll provide free analysis on your merchant services charges, highlighting fees that can either be removed or reduced, and recommendations on solutions that cover every aspect of how you accept payment from your supporters.

      If you’re looking to review your merchant services and/or need to know things like which providers work with the payment software of hardware your using, we’re in the ideal position to help. We work closely with all the main UK card acquirers (AIB, Barclaycard, Elavon, FirstData (Fiserv), Global Payments, Lloyds Cardnet, WorldPay, SumUp, iZettle) and have a good understanding of which solutions work with each other, including website payments and head office payments using virtual terminals and secure payment links.

      Whether it’s upgrading your card machines or accessing the wide range of Contactless Digital Donation Boxes available to charities, we have access to affordable options which avoid lengthy contracts and with every chance they’ll work with your existing merchant account provider too!

      We’d love to hear from you if you have any questions relating to your card payments.

      Contactless giving made simple with CollecTin®

      Contactless giving made simple with CollecTin®

      Richard Bradley (Founder and CEO)
      07903 050 089 - richard.bradley@acceptcards.co.uk

      Jason Costello (Head of Marketing & Communications)
      07854 154 955 - jason.costello@acceptcards.co.uk






    • Clover
      Corporate Member

      Whatever kind of charity you run, Clover has a range of solutions to help you grow and manage it better. Clover helps find solutions to challenges. Whether you’re starting out and need a POS system to take card payments, or you want to sell online, we have the tools to get you to where you want to be.

      Give your customers a fast, secure and seamless payment journey when paying:

      • Face to face with our Clover Point-of Sale Devices
      • Over text, email, social media or invoice with Pay by Link
      • Over the phone with a Virtual Terminal


      With Clover at the heart of your charity we’ll help you keep on track and your customers coming back for more.

      As an official corporate member of payment solutions to the CRA, members benefit from preferential rates when switching to Clover, plus we’ll help you grow your business from the ground up.

      Put Clover at the heart of your business

      Request a callback




      0330 123 4532

  • Carrier bags, collection sacks, retail and gift packaging

    • Acopia
      Corporate Member


      Acopia Group are a service driven organisation working with charities across the UK providing single source solutions in the supply of goods not for resale. This includes packaging, retail consumables, janitorial, shop fittings, print & display and shop fit-out & refit solutions.

      We are renowned for our honest flexible approach and the values of the charity sector are very close to our own deeply held values of excellence, integrity, responsibility, passion and trust.

      Read our case study, working with Rainbows Hospice.




      0845 075 6111

    • Hana Design
      Corporate Member

      CharitybagsUK.com are specialist suppliers of charity sacks, refuse and carrier bags. A family run business since 2003. Our friendly and efficient staff are always ready to help. FREE quotes and samples available. We also provide storage facilities and nationwide delivery.




      0800 599 9226

    • Monro
      Corporate Member

      Monro logo

      We offer: Collection packs, carrier bags, refuse sacks, bags for life.

      With: Artwork and design assistance, storage and nationwide delivery.

      Experience: A flexible approach, product innovation, competitive prices, value for money.




      01530 278000

  • Consultancy

    • Charity Retail Consultancy
      Corporate Member

      The Charity Retail Consultancy

      starWinner of Supplier of the Year (Category A) 2019

      Launched in 2010, we were the first ever consultancy to specialise in charity retail and since then we have supported over 100 charities. We work alongside teams to tackle difficult challenges and identify real opportunities to drive the business forward. We're a team of charity retailers with decades of experience in roles from shop manager to executive director of retail at national charities.

      Whatever help you need to support your retail and trading operation, we work very closely with you to understand your particular needs and to devise bespoke solutions. We support and guide you along the way ensuring your team is more confident and ready to face the future. Ultimately, we help you maximise your retail impact and achieve great results.

      In a recent survey of our clients, 100% of respondents agreed that the Charity Retail Consultancy’s support has had a positive financial impact on their retail business, it offers good value for money, it is a great resource for the sector and they highly recommend us to other charity retailers.

      We’re an award winning team, passionate about both the sector and about running a results-focused charity retail consultancy and training academy. Get in touch for a free, confidential and no obligation discussion.

      Jayne Cartwright (Founder and Director)
      07598 243210 | jayne@thecharityretailconsultancy.co.uk

      Vicki Burnett (Senior Consultant)
      07985 574904 | vicki@thecharityretailconsultancy.co.uk





  • Cost management and procurement, e.g. energy, utilities

    • Auditel
      Corporate Member


      Many charities are taken advantage of by suppliers who rely on the time pressure you are under, their industry knowledge over yours, and the lack of benchmark data available to you. For 20 years Auditel has been a leading cost management consultancy helping charities retain as much of your hard earned funds as possible.
      If you are in any doubt as to whether you are obtaining best value from suppliers then please consider speaking to Auditel, and learn how we have helped other members and could help you.

      Cost Categories covered: Electricity, fleet & transport, Gas, merchant cards, print & stationery, telecoms, water, waste.




      020 3376 3201

  • E-commerce

    • Depop
      Corporate Member


      Depop is the community-powered fashion marketplace to buy and sell unique fashion, with over 30 million registered users in more than 150 countries. Depop is a place for anyone to discover and celebrate their style on their own terms, and to feel good about their fashion choices by extending the lives of millions of garments. The company was founded in 2011 and is headquartered in London with offices in Manchester, New York, Los Angeles and Sydney. Depop has approximately 400 employees dedicated to its mission of building the world’s most diverse progressive home of fashion, that’s kinder on the planet and kinder to people. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company.



    • eBay for Charity
      Corporate Member

      ebay for Charity logo

      eBay for Charity makes it easy for members of the eBay community to support their favourite charities when buying and selling in one of the world’s largest marketplaces. They can donate a portion of their sales, add a donation to purchases during checkout, or buy an item that supports a great cause. Special features help eBay for Charity's items stand out, and charitable sellers are rewarded for their generosity with eBay fee credits proportional to the amount donated. eBay for Charity is powered by PayPal Giving Fund and so far has raised over £100m for thousands of UK charities.




    • Haru
      Corporate Member

      Haru - the complete online selling service for charities.

      Haru is the only complete online selling service for charities. Select the items to sell online and we handle the rest, from product pick-up right through to customer delivery. Customer expectations from e-commerce retailers are higher than ever and that is why we strive to deliver a premium service beyond software support, one which saves your team time and money. Our service includes instore software, product collection, product photography, item authentication, multi-channel selling, digital marketing, inventory reporting and much more. We currently work with over 150 charity shops across the UK and Ireland. Get in touch to learn more about our complete online selling service.

      Our service and software: 

      • Haru app and desktop hub helps guide your team on what to sell online and enables you to have a full visibility of your online inventory and sales
      • Monthly pick-ups from shops or charity hub
      • Process, photograph, authenticate and list items across multiple channels including haru.co.uk
      • Personalised product collection page for your own shops or organisation e.g. haru.co.uk/ageuk. Giving you a platform to market your products.
      • Haru handles customer interaction, deliveries and any customer returns

      Instagram: https://www.instagram.com/helpandreuse/

      Depop: https://www.depop.com/haru__store/







    • Shopiago
      Corporate Member

      Shopiago is an easy-to-use web-based software that helps charities sell new and used goods online. It’s one powerful tool for listing any item across the world’s largest online marketplace, managing inventory and automatically taking care of Gift Aid administration.

      We are part of World of Books Group (A Certified B Corporation), founded in 2002 on an ethos to do good, make a positive impact and help charities. World of Books is a circular economy, supporting good causes and protecting the planet. As pioneers in the re-use of recycling of unwanted books and media, they work with 4500 charity shops across the UK and process 80 million books each year. Find our impact report here. Using their expertise in re-commerce technology, Shopiago was born from a simple software that enabled charities to research, value and list older items without barcodes quickly and easily. Major charity retailers soon realised we were on to something special, and now we’re used by leading charities to drive all their online sales.

      How Shopiago can help you:

      - Selling online made simple with easy integration to eBay
      - Real-time insights and reports to help your store thrive
      - Manage Gift Aid with automated tracking and submission
      - Dedicated support on hand to help you succeed
      - Super-fast listing: list up to 40% more items online, without increasing headcount
      - Solutions for all sizes: Whether you’re a small independent or a national chain, there are solutions to meet your needs.

      There’s no upfront cost and no monthly fees, with pay as you go pricing structure to enable you to maximise income. And there’s no commission to pay on sales for your first 30 days. Start your FREE TRIAL




      01903 708199

    • Thriftify
      Corporate Member


      Our mission is to change how and why the world shops. We've built the easiest e-commerce solution for charity retailers to empower you to lead the sustainable shopping revolution. With our innovative digital technology we are enabling for-impact organisations to easily list used, sustainable goods online and reach millions of consumers. By connecting consumers who care with the most impactful source of goods, we’re building a circular and social economy that can save the planet. Check out our consumer website here: www.thriftify.co.uk

      Our Retail App works in 3 simple steps:
      Scan - Instantly value and upload any barcoded product in the world. For fashion or bric-a-brac products simply submit 5 images and our merchandising team will create the listing for you within 24 hrs.
      Shelve - All products are automatically cross-listed on eBay, Amazon, Google Shopping Facebook & more. Any edits made on your Thriftify app will update across all marketplaces.
      Ship - Once sold, you package your product in free Thriftify branded, compostable packaging, print an automated packing label and await courier collection. All powered by our seamless postal integrations.

      We are fully Gift Aid enabled so you don't have to miss out on such a vital aspect of charity fundraising. Reach out to start your FREE 6-week trial today!




  • Elearning

    • Nimble Elearning
      Corporate Member

      Provide online training to your teams, easily, and ensure everyone involved in your charity has the knowledge they need to make it a success!

      You can create your own beautiful courses on various topics, or hit the ground running with our range of customisable ready-made online courses covering everything from customer service to health and safety. Your learners can access courses on phones, tablets and desktops – anytime, anywhere! You can then keep track of their progress at the click of a button.

      Elearning can be effective for communicating product knowledge; processes and procedures; interactive scenarios to build soft skills; sharing success stories; or even for gathering views via a survey. When speed is of the essence, courses can be viewed by all teams as soon as they're published.

      You can be up and running in minutes – it’s that quick! Our free trial gives you everything you need to see if Nimble is right for you. We also offer a generous 25% charity discount. Whether you’re new to elearning or a training expert, we’re here to help!

      View us on YouTube





      01453 823029




  • Enterprise technology

    • Zebra Technologies
      Corporate Member

      Zebra’s innovative solutions provide retailers with visibility and actionable insights into their customers, inventory, and other valued assets from the point of sale to the distribution centre with purpose-built scanners, printers and mobile computers.

      Zebra enables retailers to deliver better experiences with technology:

      • Elevate the customer experience. Zebra retail solutions put performance in associates’ hands enabling the customer journey in the aisles or at checkout and providing customers the convenience and value they expect while driving increased sales.
      • Automate for inventory optimisation. Zebra’s inventory optimisation solutions create a real-time, data-powered environment with technology at the edge, ensuring accurate inventory counts and visibility so shoppers can always get the product they want, when and how they want it - driving improved sales and profitability.
      • Build a smarter operation. Zebra’s intelligent edge solutions provide insight into every corner of retail operations helping drive best next actions from better labour utilisation and order fulfillment to prescriptive analytics that can strengthen loss prevention and more - enabling the store associate to work better, smarter and faster.




  • EPoS, tills, Gift Aid and CRM

    • BMc Azurri
      Corporate Member

      BMc Azurri Logo

      BMc Azurri specialise in the provision of retail and Gift Aid solutions and services to the UK charity sector. We have been totally dedicated to the sector for over 10 years and have an established user base of over 100 clients ranging in size from small single shop operations through to nationwide chains including Sue Ryder and The Salvation Army. Our retail and Gift Aid solutions can be provided as an integrated solution or as stand-alone modules.

      Our systems are well proven, easy to use and most importantly, affordable. Working with our users, we continue to develop our systems to cater for the new challenges faced by charities and our latest developments include an expanded range of digital solutions and contactless payment options.

      This year we are proud to be the sponsors of the CRA small retail chains programme. As part of our commitment to help small charities we have launched a new program of options to make systems more readily available and affordable. If you are a small charity or a charity considering starting a retail operation this year, please contact us to discuss your requirements and we can share with you some recent examples of how have helped small charities.




      01332 866935

    • CRS Business Systems
      Corporate Member

      CRS Business Systems logo

      CRS are specialist suppliers of Sharp scanning tills and Touchscreen Terminals for the charity retail sector, with over 900 installations in leading charity shops nationwide. CRS’ software covers flexible Gift Aid, new and donated goods, stock control, loyalty etc... Easy to use cost-effective solutions with professional training, support and service.




      01522 824555

    • CSY Retail Systems
      Corporate Member


      VectorCharity by CSY Retail Systems, providing easy-to-use charity shop EPoS solutions.

      With volunteers at the heart of charity shops, it’s important to make sure the tills and systems they use to make completing transactions, tracking stock, managing sales and claiming Retail Gift Aid are as easy-to-use as possible.

      Being built on our established Vector software your charity can also benefit from comprehensive stock control, ecommerce, reporting and loyalty functionality together with charity specific functionality such as Retail Gift Aid, RAG Analysis, Volunteer Statistics and much more.

      CSY offer full nationwide coverage for sales, installations and training.




      0115 948 4848

    • Cybertill Ltd
      Corporate Member


      CharityStore from Cybertill is a modular retail system installed in around one in three of all charity shops in the UK, from small hospice chains to large nationals. The cloud-based CharityStore solution is designed to help charity retailers increase revenue and simplify processes, including EPoS, stock control, ecommerce gift aid, loyalty, mail order, lottery, eBay and more. It is the most cost effective solution, delivering an impressive return on investment whilst still being simple to use and manage.

      starWinner of the CRA's Supplier of the Year Award 2016




      0800 030 4459

    • Eproductive
      Corporate Member


      Eproductive is the specialist software firm that uses powerful technology, simply applied to deliver cloud-based performance management and engagement systems in the charity and hospitality sectors. Pioneers of Retail Gift Aid, enabling our clients to claim over £200 million, we have been at the heart of charity retail as a trusted partner for over 15 years. Our systems support over 100 charities with innovative Gift Aid, EPOS, training and engagement solutions.

      starWinner of Supplier of the Year (Category B) 2019




      020 7485 2500

    • Kudos Software Ltd
      Corporate Member

      Kudos logo

      Kudos makes EPoS easy to use for charities, so you sell more at the tills, reduce admin time and have a simple process for Retail Gift Aid. By offering an effective, well-supported solution for stock control of new, donated and refurbished goods and pick-up and delivery management for furniture re-use Kudos remains the only charity retail systems provider with 100% customer retention.

      Case study: Kudos and St Oswald’s Hospice




      01548 843586

    • NISYST
      Corporate Member

      Nisyst logo

      A two times Charity Retails Award winner, NISYST provide integrated business IT solutions for charity shops. Their volunteer-friendly EPoS solution CHARiot covers donated and purchased goods and is combined with powerful retail management tools as well as charity retail-specific reporting as standard. CHARiot boasts a fully integrated Gift Aid module and offers the only HMRC recognised route to claiming Gift Aid on rag.

      starWinner of the CRA's Supplier of the Year Award 2015

      starWinner of the CRA's Supplier of the Year Award (Category A) 2017




      01204 706000

    • Wil-U: An easier way to do good
      Corporate Member


      More and more charities are switching to Wil-U’s flexible and modern charity retail solution. Choose from our easy, affordable and innovative solutions to suit your shops and only ever pay for what you need. Talk to us about EPOS, Gift Aid, Stock Control, eCommerce and supporter and volunteer engagement. Join the rapidly growing Wil-U family and find an easier way to do good.




      01332 921300



  • Health and safety

    • Shield Safety Group
      Corporate Member

      Shield Safety Group supports charity retailers with their health and safety management. As a leading fire and health & safety services and software provider, we believe in making safety simple for businesses. Removing the complexity from compliance is what we do best, allowing you to focus on what is most important – running your shop.

      As a Charity Retail Association Corporate Member, we provide members with expert support and guidance on food safety, fire safety and health & safety issues, as well as COVID-19 controls.

      Our services and award-winning software provide businesses with a simpler and more effective way to manage safety, so you can rest easy knowing you have everything you need to demonstrate compliance at your fingertips.

      Our products and services

      • Safety solutions
      • Assured Safe to Trade scheme
      • Food safety and health & safety audits
      • Fire risk assessments
      • Safety managements systems
      • Risk management software and app
      • Training (classroom-based and online)
      • Safety advice line
      • Assured advice membership pack


      Special offer: Get expert answers to all your food safety, fire safety and health & safety questions with our free advice line.

      A quick call is all it takes to prevent accidents at your premises, help you protect your business and avoid hefty fines. As CRA’s corporate member, our team of Environmental Health Practitioners will answer your queries and provide the support you need for free.

      CRA members also get free access to:

      • Riskproof - our mobile app for recording and managing safety checks
      • Valuable downloadable resources, such as shutdown checklists and safe reopening procedures




      020 3362 4438

  • IT services and supplies

    • Brother Printers
      Corporate Member

      Brother Printers

      Over 100 years of innovation have gone into making Brother the global business solutions provider that it is today.

      Founded in Japan in 1908, and now operating in 44 countries around the world, Brother has continually adapted to thrive in an ever-changing marketplace.

      From managed print services through to printers and scanners, Brother’s products and services are designed to increase efficiency, boost productivity and encourage collaboration in the workplace.

      Brother UK has secured Investors in People ‘Platinum’ status and, most recently, a prestigious Queen’s Award for Enterprise in recognition of its outstanding achievements in sustainable development. This year, Brother UK marks its 50th year in business. Please contact Simon Brennan.




      07787 401031

  • Logistics

    • Boxmove
      Corporate Member

      The collection and delivery of furniture and electricals for charities is a unique challenge. Boxmove’s F&E solution has been engineered to save charities money, while delivering the sort of experience that customers expect from high-end retailers.  The result: more donations, faster throughput of stock, happier customers, greater insight and less management time spent - all at a lower cost than dozens of one-man operations.

      How?  We install iPads in all shops and provide a complete digital logistics solution, tailor built around collecting and delivering used furniture: SMS updates, real-time vehicle tracking, weekly reporting.  With zero admin cost, our system allows us to pay the national living wage to all our full-time, uniformed, CRB-checked staff.

      We will work with you to build a highly profitable greenfield F&E operation: we can offer logistics, warehousing, stock listing and a complete eCommerce F&E site.

      Contact: alex.rennie@boxmove.com for more information



  • New goods

    • Rouge Marketing
      Corporate Member

      Rouge Marketing

      We supply over one million items of new goods annually to the charity retail sector. Rouge offer excellent service and an unrivalled collection of furniture, Christmas novelties and fashion apparel at highly competitive prices.

      Contact jim@rougemarketing.co.uk or mike@rougemarketing.co.uk



      01763 272172

    • White Brothers (Witney) Limited
      Corporate Member

      white bros

      White Brothers supply new goods into the charity retail sector. Our offerings consist of a core range of men's and ladies accessories and a wide and varied range of clearance lines from major high street retailers.

      starWinner of the Most Supportive Supplier to the Charity Retail Sector Award 2013, 2014

      starWinner of Supplier of the Year (Category C) 2017, 2018 and 2019




      01993 709037

  • Portable appliance testing

    • First Stop Safety
      Corporate Member

      first stop safety

      Accepting & re-selling 2nd hand electrical goods is an easy way to increase stock & income for your Charity.

      First Stop Safety help charities sell electrical goods safely by supplying everything you need to PAT test easily, affordably & quickly. We manufacture our own simple PAT testers and deliver affordable PAT training. E-Learning is also available. Start earning more money in your shop – start selling electricals!




      01904 791050

  • Printing services and consumables

    • Charity Resource
      Corporate Member


      Charity Resource is here to ensure you have everything you need to run a charity retail outlet. We source and store a wide range of the daily consumable items your retail teams require, from printer cartridges and labels to donor declarations and swing tickets. If we don’t hold it in stock, we can either produce it in-house using our extensive range of print and fulfilment facilities, or we can source it from one of our long standing and trusted suppliers.

      Even though we have an extensive site and state-of-the art facilities, we take pride in offering a very personal service to our customers, with a dedicated account manager that will look after your requirements from initial enquiry through to delivery. With over 20 years’ experience delivering to the charity retail sector, the team at Charity Resource is here to help.



      01761 409200

  • Property services

    • LCM Group
      Corporate Member

      The LCM Group’s Property service offerings are divided into three divisions: Design, Build and Maintain across multiple public and private sectors, covering Retail, Commercial, Residential, Education, Healthcare, Charity, Health/NHS and Local Authority. LCM works extensively within the Charity sector offering a one stop 360 degree property maintenance and fitout service.

      The range of services offered by LCM Group includes several companies, each having its own specialist field and focus. In leveraging the group’s skills and expertise, we are best placed to meet every client’s needs across the full complement of services and activities: Our divisions are:

      1. Design & Build: (From small and large refurbishment works to base builds up to and inc £5m)
      2. Maintain: 24/7 Reactive maintenance
      3. Compliance & Planned maintenance: Gas inspections (CP12). F.Gas,  Five year fixed wiring, PAT testing, Chlorination (L8 compliance)
      4. Fire Management Services: All aspects of Fire management and prevention services.


      Additional Services

      Plumbing, Gas and inspections (CP12), Electrical, Drainage, Drain jetting / CCTV, Fire alarms and security CCTV etc, Roofing, Groundworks, Decorating, Glazing, Roller shutters, Signage, Joinery and bespoke joinery, Planned Life Cycle Replacement, Landscaping and Grounds Maintenance, ESOS compliance and assessment, Entrance and exit engineering (inc: Roller shutters and car park barrier technology), High level access, All Fire management related works inc FIRAS / FDIS, Fire sprinkler systems (Commercial and domestic) Misting.

      Please view our Company Brochure.




      01772 655010

    • MSL Property Care Services Ltd
      Corporate Member

      MSL Property Care Services Ltd

      MSL Retail Property Care Services provide a complete property care solution encompassing reactive and planned maintenance, statutory and environmental compliance assurance programmes and building fabric works to retail and business sectors nationwide.

      Email: jeremy.harrison@msl-ltd.co.uk or info@msl-ltd.co.uk



      0333 1234 450

  • Recycling industry

    • 4G Textiles
      Corporate Member

      If you are looking to partner with a recycling merchant, then look no further. We are one of the leading recycling merchants in the north of England, with full UK coverage. We offer a premium full collection service with very competitive rates, working closely with all our charities and hospices, collecting all of your unsold items.

      We have a charity retail experienced management team that is fully conversant with the service level you should expect from a premium service merchant. We aim to compete with the best prices on the market and we pride ourselves on our 0% waste policy. We design our routes to ensure that all charities and hospices have a designated regular driver and collection day and each driver is equipped with a payment card to pay on the collection day. BACS payments are also offered with a full week’s deposit upfront for your peace of mind. We also offer multiple collections to larger stores (along with an emergency collection service if required) and we supply your textile and book bags free of charge.

      Why not get in touch with our team today to discuss tailoring the perfect service to suit your needs?




      01709 582767

    • Choice Textile
      Corporate Member

      Choice Textile logo

      Choice has served the charity sector since 1999; we have provided a consistently high level of service, have friendly and helpful drivers and have never missed a payment to any of our clients.

      Initially, along with other companies, Choice just collected textiles but in 2006 introduced the first ever book and other dry waste collection service for charities; at last, instead of unwanted books and other items going to landfill, the books were collected and recycled.

      Since then Choice has expanded this aspect of our work and hundreds of thousands of carefully selected text books and educational books have been put to one side and subsequently sent to schools and colleges in Africa.

      In 2015 a new charity was started by the Choice Managing Director so that the process of sending these much needed books to schools and colleges in Africa could be properly processed and monitored. And it is thanks in part to our partner charities that Choice is able to donate hundreds of thousands of older and unsold educational books to support educational programmes in Africa where each book become a most treasured possession.

      We have a dedicated Customer Service team. We will be happy to meet you to discuss your requirements and demonstrate that we can provide an excellent service to your charity.

      TRUST accredited

      starWinner of the CRA's Supplier of the Year Award (Category A) 2018




      0800 458 9770

    • Chris Carey's Collections
      Corporate Member

      Chris Carey's Collections

      Chris Carey’s Collections Ltd are a family run textile and shoe recycling company based in London. CCCL offer charity collection services for National, Regional, Local charities and Hospices. We collect throughout London and the Home Counties ensuring that all material collected is sorted and processed in accordance with all waste regulations and have a zero landfill policy. Our rates are competitive, and our service is unrivalled. Our collection teams are friendly and helpful.




      020 8692 5897

    • CTR Group
      Corporate Member

      CTR Group offer a charity collection service for local, regional and national charities offering a full collection service, collecting:

      • Textiles
      • Shoes
      • Books
      • Bric a Brac
      • Electricals
      • Waste Cardboard
      • Plastic
      • Toys Hard and Soft

      CTR Group has a dedicated Head of Charity Partnerships who will conduct regular shop surveys to insist that we are meeting and exceeding our Charity Partners’ expectations. In fact, we offer a tailor-made solution for you and your shops.

      CTR Group has a can-do attitude and by partnering with like-minded charities we offer the highest levels of service at extremely competitive rates.

      We can supply our Charity Partners with unique fundraising initiatives including IT collections, Ink and Toner collection programs, Media buy back and many more. We have also teamed up with corporate companies who are looking for charitable partners to support through our collection program.

      Give us a call, drop us a line, send an email and we will arrange a confidential discussion to show you how CTR Group can benefit your organisation.





      0800 294 5584

    • East London Textiles
      Corporate Member

      East London Textiles logo

      East London Textiles is a well-established, professional company with 40 years’ experience, specialising in recycling and exporting of used clothing and shoes. Working with some of the UK's biggest charities, hospice and Council authorities nationwide making us one of the largest textile recycling companies in the UK. We pride ourselves on ability work and adapt with charities needs and our collection service providing a full recycling service to shops, collecting: Clothing, Shoes and handbags, Household (Duvets, pillows, linens, etc), Bric a brac, Electricals, Books, Toys, CD’s, DVD’s and Computer games

      Please contact us to discuss how we can help you.

      TRUST accredited




      020 8501 0743

    • Fortune Eximports
      Corporate Member

      Collections of used clothing and shoes from charities and hospices.

      Recycling services with free textile banks and roll-on-roll-off.

      TRA – Recyclatex – CRA member




      07961 314466

    • JMP Wilcox & Co
      Corporate Member

      JMP Wilcox & Company Ltd

      JMP Wilcox was established in 1895, a family owned group reclaiming and processing textiles. As one of the largest reclaimers in the UK with fleet of over 50 specialist vehicles servicing charities and local authorities from 2500 collection points nationwide.




      01902 357300

    • Precycle
      Corporate Member

      Precycle Group Logo

      The Precycle Group collects over 675 tonnes per week of re-usable materials from charities and local authorities throughout the UK.

      The Group has been providing a most reliable and professional collection service to national and local charity organisations for almost 20 years. We have been at the forefront of delivering many of the innovations in the sector which are now widely recognised as standard collection practice for the material streams below.

      Items collected: Books, bric-a-brac, electrical items, textiles, shoes, bags & belts

      Our business approach, centres around understanding the needs and requirements of your organisation to enable our teams to present innovative waste solutions to reduce costs and generate extra revenue streams for your charity.

      To find out more on “DRIVING THE RE USE ECONOMY” please contact us for more details.




      0118 902 2994

    • Roberts Recycling
      Corporate Member

      Roberts Recycling Ltd is an award winning, family run textile recycling company dedicated to buying, collecting and exporting unwanted clothes. Our primary aim is to divert waste from landfill, but we also pride ourselves on supplying affordable clothing to poorer parts of the world outside of the UK. We collect and resell tonnes of unwanted clothing every week to help schools, charities and other organisations to raise much needed funds. We were awarded the Queen's award for enterprise - International trade 2019.




      0151 353 9349

      07919 098182

    • Sait Recycling
      Corporate Member

      SAIT Recycling

      L W Saits & sons is a family run recycling business which specialises in reusable textiles, shoes , bric a brac, and books.

      We are fully certified members of TRUST and offer an excellent collection service across the South of England from our Kent base.

      We pay upon collection and offer highly competitive rates to generate additional income for charities.

      TRUST accredited




      01795 427535

      07841 399933

    • Vintage Cash Cow
      Corporate Member

      Vintage Cash Cow

      We are the easiest way for charities to raise money from their unsold and non-saleable old and vintage donations for free.

      We accept gold and silver, gold and silver-plate, costume jewellery, coins, medals and militaria, watches, cameras, writing and smoking instruments, old games and toys.

      Our service includes:

      • No hassle or cost to you… it’s free!
      • Free postage or collections
      • Fast payment for your donations
      • 30 years’ experience
      • Dedicated customer service
      • Excellent 9.4/10 Trust Pilot reviews


      Vintage Cash Cow for charities is helping charities raise more money for their cause.




      0800 022 1200

    • World of Books
      Corporate Member

      World of Books logo

      World of Books collect and recycle surplus books from 3500 charity shops every week throughout the UK so we are likely to be collecting from a charity shop near you. We offer a reliable professional collection service and provide stack and nest tote boxes for ease of storage. We accept all surplus books (except wet books) and ensure that every book we collect is reused or recycled. Our service ensures maximum additional revenue for shops and minimum disruption, while reducing waste disposal costs and environmental impact.

      Contact one of our Charity Liaison Administrators for more information or to arrange your first collection.

      Proud recipients of a Queens Award for Enterprise 2017

      Winners of the MRW Retail Recycler of the Year 2016




      01903 708193

  • Retail Loss Prevention Services

    • Lodge Service UK
      Corporate Member

      Lodge Charity

      Delighted to announce the launch of the new Lodge Service charity-specific loss prevention website www.charitylossprevention.co.uk - a dedicated platform to showcase the wide range of security and loss prevention solutions available to charity retailers through the Lodge Service Group. Services include audit & compliance, PoS integrity testing and bespoke Customer Experience visits to measure shop compliance with Gift Aid policies. Not forgetting a whole host of technical solutions including CCTV, data mining and physical security solutions, all tailored and competitively-priced to meet the unique demands of the sector.

      With over 25 years experience in the charity retail sector, we consider ourselves to be market leaders in the field and are able to respond at short notice to support all your security and loss prevention needs. A huge thanks to all our charity partners and friends who have helped with the preparation of the website by providing the many positive testimonials, your support is very much appreciated.




      0800 289 080

      07770 635929

  • Shopfitters, designers and supplies

    • Acopia
      Corporate Member


      Acopia Group are a service driven organisation working with charities across the UK providing single source solutions in the supply of goods not for resale. This includes packaging, retail consumables, janitorial, shop fittings, print & display and shop fit-out & refit solutions.

      We are renowned for our honest flexible approach and the values of the charity sector are very close to our own deeply held values of excellence, integrity, responsibility, passion and trust.

      Read our case study, working with Rainbows Hospice.




      0845 075 6111

    • CBSS
      Corporate Member

      CBSS strive to deliver a high quality of work at competitive rates. From our full design service to construction we will transform your premises to how you always dreamed it could be, client satisfaction is our primary goal. We work nationwide with a wide range of clients, offering both planned works and reactive maintenance services.

      Unlike larger contracting firms, CBSS have a low overhead which makes us extremely competitive for all manner of works. Our bespoke client driven service enables you to hand over the keys and leave the rest to us, allowing you to focus on your business.

      We are Safe Contractor registered and only use certified operatives within their respective fields. Our work comes with a no quibble guarantee for your peace of mind. Find us on LinkedIn, Facebook or visit our website.

      Our services include: Shop / Office fitting, Flooring, All aspects of electrics, fire alarms, data etc, Bespoke joinery, General building, Roofing, Decorating, and much more.




      07730 658456



    • Design4Retail Ltd
      Corporate Member


      As a leading independent retail design agency, we love what we do and have fun doing it! We mix our energy and creativity to deliver beautiful retail design solutions for local, national, and global brands.

      Focussed on creating unique customer experiences and visually striking designs, our brilliantly talented bunch of retail design specialists help our clients to increase footfall in their store/s and gain commercial success through considered design.

      Whether we are creating a brand-new retail identity, or designing a Store Of The Future concept or a pop-up shop, we work closely with our clients from brief to store. This is made possible by the wide ranging and holistic set of in-house services that we offer - from concept design to full installation works.

      If you have a project in mind for us, please do get in touch.




      01455 203352

    • Millers Retail Design
      Corporate Member

      We create, manufacture and deliver Retail Equipment and Services

      From our creative studio and workshops in Manchester

      • CAD design and shop layout
      • Manufacture of Standard equipment
      • Installation
      • Bespoke shop kit
      • Display props
      • Window Design
      • Internal Signage and Visual Merchandising Kit
      • External Signage
      • POS fixtures and Print

      We help our customers through the journey of opening a shop, initial concepts, planning, merchandise, preparation on site, Installation implementation.

      MRD work with some of the largest high retailers in UK and we would like to talk to you about your next move in these exciting times of opportunity for Charity Retail.

      Here are some Millers Retail Design highlights





      0161 743 1026

    • Morplan
      Corporate Member

      Morplan logo

      We are dedicated in helping you realise your retail vision and stock over 7,000 products for retailers.

      Morplan is the one-stop for all your retail needs, offering everything from shop fittings, showcases and mannequins to carrier bags, hangers and tickets. Many products can be over-printed with your company name or logo.

      Whilst our 172-year-old roots are deeply embedded in the fashion trade, and we still offer thousands of products expressly for use by fashion designers, garment manufacturers, clothing wholesalers and fashion retailers, over the last 15 years we have developed our ranges to appeal to every retailer. We now carry extensive ranges for jewellers, shoe shops, cafes, gift shops, furniture showrooms, florists and many more including:

      Mannequins & busts, hangers, steamers, printed swing tickets, shop fittings, display equipment, carrier bags (which can be printed with your logo), acrylics, attachments & tagging guns

      We can even help you design your store with our on-line 3D planning system allowing you, using your phone or tablet, to see the finished result before you buy.

      So why Morplan? We have:

      • a dedicated team to help you whether you require a tagging gun, box of hangers, help with display problems or need a 3D design for a new store or a re-fit
      • a dedicated Account Manager who can visit you and discuss your needs to make you stand out from your competitors
      • preferential pricing for charities

      Contact us today online 24/7, call 0330 44 55 666 or visit our stores in London, Birmingham, Glasgow and Bristol.




      0330 44 55 666

    • Robert May of Holloway Ltd
      Corporate Member

      Robert May of Holloway

      This year we are celebrating 50 years of supporting the retail sector with high quality shop fittings from around the world. In addition to helping you identify the right product, our friendly and knowledgeable staff are happy to assist you with developing new equipment and display concepts. We have been working with the charity sector since 1987 and are proud to support the wide number of stores that raise money for good causes. Charities receive preferential rates on most of our products. As a vital part of the retail supply chain, Robert May takes every opportunity to purchase effectively from our global supplier base, helping to reduce costs and maximise profits for our customers.

      Robert May of Holloway PPE brochure 28.05.20




      020 7272 5225

    • Trade Lines Shop Equipment
      Corporate Member

      Trade Lines logo

      30 Years’ Experience within the Shop Equipment retail industry.
      Large stocks ready for immediate dispatch, Next Day delivery service (UK Mainland)
      Metal Manufacturer in house. Bespoke metal work.
      Friendly & advisable team working closely with the Charity sector.
      Large Showroom, free onsite parking, Free Catalogue, Appointment on request to Office or Site to assist with shop Layout & Design





      0121 236 3023

  • Stationery, Christmas cards, greetings cards

    • Elle Media Group
      Corporate Member

      Elle Media Group logo

      Celebrating their 35th anniversary this year, Elle Media Group have always been at the forefront of the Charity greeting card industry. Specialising in Charity greeting cards, gift wrap and stationery they really can do it all.

      The Facts:
      They are FSC certified. Most of the competition will say they use FSC board but Elle Media Group hold the certification…did you know you can check out if a supplier is FSC certified by putting their certification number in here www.info.fsc.org/certificate.php and all FSC product claims must carry a logo with their number on.

      They are the only charity greeting card publisher in the UK with an in-house design studio, card show room and state-of-the-art printing facility all under one roof. Elle Media Group actively encourage customers to visit their premises and even see their cards being printed in the factory.

      Through years of experience, working closely with some of the UK’s best known charities, Elle Media Group are proud to say they are experts in high return fundraising.

      They know that locally relevant designs can really offer a competitive edge, and quite simply there is no one who does this better than them.

      They are experts in bespoke commissions and have a fabulous design team on hand to work around the clock on designs to ensure your rough sketch or photo is transformed in to a truly wonderful work of art.

      But that’s not all, last year Elle Media Group became a member of Sedex (www.sedexglobal.com).  Sedex is home to one of the world’s largest collaborative platform for buyers, suppliers and auditors to store, share and report on information quickly and easily.  The platform is used by more than 38,000 members in over 150 countries to manage performance around labour rights, health & safety, the environment and business ethics.  This in itself shows their willingness to share and utilise information to help manage and improve ethical standards within the supply chain.

      Elle Media Group are also proud to be ISO 14001, ISO 18001, ISO 12647-2 accredited.




      01268 413611

  • Steamers

    • Propress
      Corporate Member

      Propess logo

      Your working partner for over 30 years generating increased revenue at point of sale. Propress steamers give unmatched results, performance, quality and reliability, instantly removing creases from all fabric for perfect presentation. Dedicated staff for fast-track service to charities. Health & Safety support.




      020 8417 0660

  • Volunteer management software

  • Waste management

    • 1st Waste Management
      Corporate Member

      1st Waste Management Consultants Ltd

      1st Waste Management are now in our 9th year as a partner of the CRA and 6th year as a Charity Retail Conference Headline Sponsor. We are delighted to be able to continue to offer the sector considerable savings on their waste services and now have the ability to offer extended services on clinical and medical waste streams. WE COULD SAVE YOUR CHARITY MONEY AND TIME!




      01202 393001

    • National Resource Consortium
      Corporate Member

      NRC logo

      We have been working for some years with a large CRA member charity providing disposal outlets for furniture waste across the UK and providing retail waste collection services. We provide a full compliance check for all sites and operate a disposal order process that removes the risk of erroneous disposal charges. Our centralised process ensures that administration is minimised, costs are reduced and we can provide the best environmental solution.




      0845 299 6292