Welcome to our directory, designed to meet procurement needs of charity retailers. The product suppliers and service providers listed are all experts in their field and experienced in working within the charity retail sector. They are all corporate members of the CRA, and have therefore all signed the Corporate Code of Practice 2021.
Please make sure you speak to them when looking for new suppliers. Don’t forget to say that you found them in our directory. Here are some case studies.
Simply click on the blue category headings below to view the companies listed.
- Bank of England
- First Data now Fiserv
- Hana Design
- Charity Retail Consultancy
- Skyline Business Services
- eBay for Charity
- Zebra Technologies
- BMc Azurri
- CRS Business Systems
- CSY Retail Systems
- Cybertill Ltd
- Kudos Software Ltd
- Tengo Software
- Wil-U: An easier way to do good
- Brother Printers
- McClure Solicitors
- DHL Supply Chain
- Rouge Marketing
- White Brothers (Witney) Limited
- First Stop Safety
- MSL Property Care Services Ltd
- Choice Textile
- Chris Carey's Collections
- CTR Group
- East London Textiles
- Fortune Eximports
- JMP Wilcox & Co
- Roberts Recycling
- Vintage Cash Cow
- World of Books
- Lodge Service UK
- Robert May of Holloway Ltd
- Shopfittings (Manchester) Ltd
- Trade Lines Shop Equipment
- Elle Media Group
- Ling Charity Cards – Bespoke cards form the Experts
- Fairport Containers
- 1st Waste Management
- National Resource Consortium
- Tengo Software
- Bank of EnglandCorporate Member
To help charities prevent loss through inadvertently accepting counterfeit banknotes, the Bank of England provides a range of free staff training materials including a banknote app, computer-based training, booklets, posters and deterrent stickers. Materials are available to order via an on-line order form.
In addition we recommend charities sign up to our free Banknote Checking Scheme which promotes banknote checking at point of sale through targeted training, in order to reduce the number of counterfeit notes from being passed.
If you have any banknote enquiries, please feel free to get in touch.
Card and mobile payments
- AcceptcardsCorporate Member
Founded by industry experts in 2005, acceptcards® is trusted by many of the UK's challenger banks, membership organisations and trade associations just like the CRA.
Our ethos is simple, to provide all UK charities and businesses with access to the best terms and solutions from the UK’s merchant services providers. Because we are independent and privately owned, we are not tied to any provider enabling us to be truly objective in the solutions we recommend and arrange for you. We can advise on all areas of card acceptance (chip & pin, mail/phone order, e-commerce and contactless digital donation boxes).
We are unique in having a direct understanding of charity as Jason Costello (details below) spent the past decade working in the charity sector, we also look to put you in control of your merchant services with short term contracts (how many of you have been in 3 years or longer contracts, and when you look to move you’re told you will incur penalties adding up to thousands?). We do not and will not do this EVER!
We’d love to hear from you and provide a sense check of your card payment services, our free, no-obligation service will show you like for like costs and highlight where you can reduce costs and maximise every pound taken and donated.
Richard Bradley (Founder and CEO)
07903 050089 - Richard.email@example.com
Jason Costello (Head of Marketing & Communications)
07854 154955 - firstname.lastname@example.org
- First Data now FiservCorporate Member
We’re a global leader in payment technology with a UK-based team of experts supporting thousands of British businesses to accept all major payment types in a way that suits the business and their customers.
Give your customers a fast, secure and seamless payment journey when paying:
- Face to face with our Clover Point-of Sale Devices
- Over text, email, social media or invoice with Pay by Link
- Over the phone with a Virtual Terminal
Plus, right now, we’re offering you the opportunity to have Clover Flex or Mini for just £1 per month for the first three months. This award-winning point-of-sale (POS) solution enables you to take payments and manage your business – from staff rotas and reporting to loyalty schemes and more – all on one sleek device.
To take payments anytime, anywhere, gives us a call on 0330 123 4532, quoting ‘CRA’. Our lines are open 9am to 5pm, Monday to Friday.
0330 123 4532
Carrier bags, collection sacks, retail and gift packaging
- AcopiaCorporate Member
Acopia Group are a service driven organisation working with charities across the UK providing single source solutions in the supply of goods not for resale. This includes packaging, retail consumables, janitorial, shop fittings, print & display and shop fit-out & refit solutions.
We are renowned for our honest flexible approach and the values of the charity sector are very close to our own deeply held values of excellence, integrity, responsibility, passion and trust.
Read our case study, working with Rainbows Hospice.
0845 075 6111
- Hana DesignCorporate Member
CharitybagsUK.com are specialist suppliers of charity sacks, refuse and carrier bags. A family run business since 2003. Our friendly and efficient staff are always ready to help. FREE quotes and samples available. We also provide storage facilities and nationwide delivery.
0800 599 9226
- MonroCorporate Member
We offer: Collection packs, carrier bags, refuse sacks, bags for life.
With: Artwork and design assistance, storage and nationwide delivery.
Experience: A flexible approach, product innovation, competitive prices, value for money.
- Charity Retail ConsultancyCorporate Member
Winner of Supplier of the Year (Category A) 2019
Launched in 2010, we were the first ever consultancy to specialise in charity retail and since then we have supported over 80 charities. We work alongside teams to tackle difficult challenges and identify real opportunities to drive the business forward. We're a team of charity retailers with decades of experience in roles from shop manager to executive director of retail at national charities.
Whatever help you need to support your retail and trading operation, we work very closely with you to understand your particular needs and to devise bespoke solutions. We support and guide you along the way ensuring your team is more confident and ready to face the future. Ultimately, we help you maximise your retail impact and achieve great results.
In a recent survey of our clients, 100% of respondents agreed that the Charity Retail Consultancy’s support has had a positive financial impact on their retail business, it offers good value for money, it is a great resource for the sector and they highly recommend us to other charity retailers.
We’re an award winning team, passionate about both the sector and about running a results-focused charity retail consultancy and training academy. Get in touch for a free, confidential and no obligation discussion.
Jayne Cartwright (Founder and Director)
07598 243210 | email@example.com
Vicki Burnett (Senior Consultant)
07985 574904 | firstname.lastname@example.org
- Skyline Business ServicesCorporate Member
Skyline Business Services - The UK's Largest Charity Retail Consultancy
Skyline Business Services is a nationally established charity retail consultancy with a team of highly skilled charity retail experts that provides a full range of solutions.
Together, we can devise plans and strategies to achieve immense success in every aspect of charity retail - these include:
- Commercial training for all personnel (the UK's only consultancy to provide this)
- People mentoring and coaching
- Industry leading customer donor and experience reviews
- E-commerce implementation
To discuss these or any other services that will help you improve sales and profits, please contact us.
020 8050 7514
Cost management and procurement, e.g. energy, utilities
- AuditelCorporate Member
Many charities are taken advantage of by suppliers who rely on the time pressure you are under, their industry knowledge over yours, and the lack of benchmark data available to you. For 20 years Auditel has been a leading cost management consultancy helping charities retain as much of your hard earned funds as possible.
If you are in any doubt as to whether you are obtaining best value from suppliers then please consider speaking to Auditel, and learn how we have helped other members and could help you.
Cost Categories covered: Electricity, fleet & transport, Gas, merchant cards, print & stationery, telecoms, water, waste.
020 3376 3201
- eBay for CharityCorporate Member
eBay for Charity makes it easy for members of the eBay community to support their favourite charities when buying and selling in one of the world’s largest marketplaces. They can donate a portion of their sales, add a donation to purchases during checkout, or buy an item that supports a great cause. Special features help eBay for Charity's items stand out, and charitable sellers are rewarded for their generosity with eBay fee credits proportional to the amount donated. eBay for Charity is powered by PayPal Giving Fund and so far has raised over £100m for thousands of UK charities.
- RELUVCorporate Member
We are RELUV – The Online Charity Marketplace
Our mission is to revolutionise the charity retail sector with modern and accessible solutions; USING a community platform specifically designed for charity retailers. We are recreating that magic charity shop experience in a digital age with a seamless second-hand selling experience; redefining ‘fast fashion’.
With online second-hand retail on the rise, we know that in order to be successful clothing must be on-trend, inclusive, of good quality, but most importantly - fun!
Alongside the marketplace, we have built a charity support network offering additional services such as trend packs, webinars, social media marketing, and one-to-one support. We want you to get the most out of your online presence; and with Reluv, you can earn over 4 times more per transaction than you can in-store.
Our web application has been built using real-time data from charity shop employees, with the sector at the forefront. The seamless application will allow you to track your sales data and analytics, with incorporated technologies that allow for an easy upload, whatever time of day.
If you would like to join our online community, please contact email@example.com for more information.
- ShopiagoCorporate Member
Shopiago is an easy-to-use web-based software that helps charities sell new and used goods online. It’s one powerful tool for listing any item across the world’s largest online marketplace, managing inventory and automatically taking care of Gift Aid administration.
We are part of World of Books Group (A Certified B Corporation), founded in 2002 on an ethos to do good, make a positive impact and help charities. World of Books is a circular economy, supporting good causes and protecting the planet. As pioneers in the re-use of recycling of unwanted books and media, they work with 4500 charity shops across the UK and process 80 million books each year. Find our impact report here. Using their expertise in re-commerce technology, Shopiago was born from a simple software that enabled charities to research, value and list older items without barcodes quickly and easily. Major charity retailers soon realised we were on to something special, and now we’re used by leading charities to drive all their online sales.
How Shopiago can help you:
- Selling online made simple with easy integration to eBay
- Real-time insights and reports to help your store thrive
- Manage Gift Aid with automated tracking and submission
- Dedicated support on hand to help you succeed
- Super-fast listing: list up to 40% more items online, without increasing headcount
- Solutions for all sizes: Whether you’re a small independent or a national chain, there are solutions to meet your needs.
There’s no upfront cost and no monthly fees, with pay as you go pricing structure to enable you to maximise income. And there’s no commission to pay on sales for your first 30 days. Start your FREE TRIAL
- ThriftifyCorporate Member
Our mission: Thriftify connects charity shops with consumers who care, helping to bring about a sustainable fashion movement while growing funding for great causes.
About Thriftify: As a social enterprise, we’re on a mission to help charitable retailers generate the true value of their donations. By valuing and selling donations online, charities can earn millions in additional income each year. But as with all good ideas, there’s a challenge – the online environment is becoming more and more complex. To be successful online, businesses need to be creative, competitive, data-driven, media friendly, social and so much more. Thriftify enables charities to easily access all of this expertise. We’ve combined the critical elements of e-commerce in to an easy to use platform. Our platform automatically values, prices and uploads your items for sale across multiple channels including eBay and Amazon. Not only that but we also market the product and manage everything from fulfilment to customer service. To book a demo of our platform or contact us click here.
- ZipsaleCorporate Member
Zipsale is a software tool to help charities sell online and across multiple marketplaces (eBay, Gumtree, Depop and many more) by only uploading items through one simple and easy to use platform.
We are an exciting new start-up which firmly believes we can add value to the online selling process. At Zipsale we truly believe that sustainable consumption is possible, and our mission is to do our small bit by creating a smarter way of selling things. We think that charity shops can be the right starting point for implementing our technology and are able to immediately benefit from it.
Our team would love to have a chat with you even if you just have a few questions so please don't hesitate to email or call.
- Zebra TechnologiesCorporate Member
Zebra’s innovative solutions provide retailers with visibility and actionable insights into their customers, inventory, and other valued assets from the point of sale to the distribution centre with purpose-built scanners, printers and mobile computers.
Zebra enables retailers to deliver better experiences with technology:
- Elevate the customer experience. Zebra retail solutions put performance in associates’ hands enabling the customer journey in the aisles or at checkout and providing customers the convenience and value they expect while driving increased sales.
- Automate for inventory optimisation. Zebra’s inventory optimisation solutions create a real-time, data-powered environment with technology at the edge, ensuring accurate inventory counts and visibility so shoppers can always get the product they want, when and how they want it - driving improved sales and profitability.
- Build a smarter operation. Zebra’s intelligent edge solutions provide insight into every corner of retail operations helping drive best next actions from better labour utilisation and order fulfillment to prescriptive analytics that can strengthen loss prevention and more - enabling the store associate to work better, smarter and faster.
EPoS, tills, Gift Aid and CRM
- BMc AzurriCorporate Member
BMc Azurri specialise in the provision of retail and Gift Aid solutions and services to the UK charity sector. We have been totally dedicated to the sector for over 10 years and have an established user base of over 100 clients ranging in size from small single shop operations through to nationwide chains including Sue Ryder and The Salvation Army. Our retail and Gift Aid solutions can be provided as an integrated solution or as stand-alone modules.
Our systems are well proven, easy to use and most importantly, affordable. Working with our users, we continue to develop our systems to cater for the new challenges faced by charities and our latest developments include an expanded range of digital solutions and contactless payment options.
This year we are proud to be the sponsors of the CRA small retail chains programme. As part of our commitment to help small charities we have launched a new program of options to make systems more readily available and affordable. If you are a small charity or a charity considering starting a retail operation this year, please contact us to discuss your requirements and we can share with you some recent examples of how have helped small charities.
- CRS Business SystemsCorporate Member
CRS are specialist suppliers of Sharp scanning tills and Touchscreen Terminals for the charity retail sector, with over 900 installations in leading charity shops nationwide. CRS’ software covers flexible Gift Aid, new and donated goods, stock control, loyalty etc... Easy to use cost-effective solutions with professional training, support and service.
- CSY Retail SystemsCorporate Member
VectorCharity by CSY Retail Systems, providing easy-to-use charity shop EPoS solutions.
With volunteers at the heart of charity shops, it’s important to make sure the tills and systems they use to make completing transactions, tracking stock, managing sales and claiming Retail Gift Aid are as easy-to-use as possible.
Being built on our established Vector software your charity can also benefit from comprehensive stock control, ecommerce, reporting and loyalty functionality together with charity specific functionality such as Retail Gift Aid, RAG Analysis, Volunteer Statistics and much more.
CSY offer full nationwide coverage for sales, installations and training.
0115 948 4848
- Cybertill LtdCorporate Member
CharityStore from Cybertill is a modular retail system installed in around one in three of all charity shops in the UK, from small hospice chains to large nationals. The cloud-based CharityStore solution is designed to help charity retailers increase revenue and simplify processes, including EPoS, stock control, ecommerce gift aid, loyalty, mail order, lottery, eBay and more. It is the most cost effective solution, delivering an impressive return on investment whilst still being simple to use and manage.
Winner of the CRA's Supplier of the Year Award 2016
0800 030 4459
- EproductiveCorporate Member
Eproductive is the specialist software firm that uses powerful technology, simply applied to deliver cloud-based performance management and engagement systems in the charity and hospitality sectors. Pioneers of Retail Gift Aid, enabling our clients to claim over £200 million, we have been at the heart of charity retail as a trusted partner for over 15 years. Our systems support over 100 charities with innovative Gift Aid, EPOS, training and engagement solutions.
Winner of Supplier of the Year (Category B) 2019
020 7485 2500
- Kudos Software LtdCorporate Member
Kudos makes EPoS easy to use for charities, so you sell more at the tills, reduce admin time and have a simple process for Retail Gift Aid. By offering an effective, well-supported solution for stock control of new, donated and refurbished goods and pick-up and delivery management for furniture re-use Kudos remains the only charity retail systems provider with 100% customer retention.
- NISYSTCorporate Member
A two times Charity Retails Award winner, NISYST provide integrated business IT solutions for charity shops. Their volunteer-friendly EPoS solution CHARiot covers donated and purchased goods and is combined with powerful retail management tools as well as charity retail-specific reporting as standard. CHARiot boasts a fully integrated Gift Aid module and offers the only HMRC recognised route to claiming Gift Aid on rag.
Winner of the CRA's Supplier of the Year Award 2015
Winner of the CRA's Supplier of the Year Award (Category A) 2017
- Tengo SoftwareCorporate Member
Our Gift Aid EPoS software will simply ask you for the initial, surname and post code of your donor. There are no complicated forms to fill in, and your operator is in control, meaning gift aid becomes painless and your customers are much more likely to supply their information. Queue times are also unaffected due to the speed with which donations can be processed. Donated items can be tracked with ease.
In addition we have a charity CRM solution covering all aspects of managing a charity, from fundraising, reporting, accounts, stock, membership, GDPR and events, as well as a specialist charity deliveries and collections software program for managing the delivery and collection of large donated goods. We can also provide charity website design along with professional charity branding, all fully integrated with the charity tills and back office reporting.
We also include HMRC approved Gift-Aid submission, all done automatically online with a single click. Click here to see comments from some of our existing clients!
0800 6 990 990
- Wil-U: An easier way to do goodCorporate Member
More and more charities are switching to Wil-U’s flexible and modern charity retail solution. Choose from our easy, affordable and innovative solutions to suit your shops and only ever pay for what you need. Talk to us about EPOS, Gift Aid, Stock Control, eCommerce and supporter and volunteer engagement. Join the rapidly growing Wil-U family and find an easier way to do good.
IT services and supplies
- Brother PrintersCorporate Member
Over 100 years of innovation have gone into making Brother the global business solutions provider that it is today.
Founded in Japan in 1908, and now operating in 44 countries around the world, Brother has continually adapted to thrive in an ever-changing marketplace.
From managed print services through to printers and scanners, Brother’s products and services are designed to increase efficiency, boost productivity and encourage collaboration in the workplace.
Brother UK has secured Investors in People ‘Platinum’ status and, most recently, a prestigious Queen’s Award for Enterprise in recognition of its outstanding achievements in sustainable development. This year, Brother UK marks its 50th year in business. Please contact Simon Brennan.
- ContracCorporate Member
Over the last 40 years Contrac has been developing a spectrum of technology solutions and services with business in mind. Contrac’s objective is to become an integral part of your organisation and provide outstanding solutions and services that meet your business technology needs. We do that by assessing the most immediate challenges for your organisation and then working together to create a bespoke solution which will help improve performance, increase efficiency and bring significant value to you and your stakeholders. We are driven by the desire to provide excellence to all our customers. We do this by forming long-lasting partnerships, enabling us to help you realise the full potential of your company through technology and Contrac’s services.
Services include, IT sourcing, managed services (remote and on site), professional services, consultancy, hosting and cloud solutions, information security and GDPR.
0330 058 4441
- McClure SolicitorsCorporate Member
“FREE WILLS FOR CHARITY”. These four words sum up McClure Solicitors. Founded in 1853, we have grown from a small provincial firm to a UK wide legal company with offices in England and Scotland.
Our Free Will Service generates the demand and all of our other services result from that. We make your Will free of charge for a donation for a charity of your choice.
45% of clients take a Power of Attorney (at half price) and 15% take a Family Protection Trust. In the first six months of 2017, we have raised over £17m for charities in Donations, Gift Aid and Legacies. No wonder over 70 charities are partnered with us.
Managing Director – Andrew Robertson
Charity Relations Manager - Liz McDonald
0800 852 1999 (Freephone)
- BoxmoveCorporate Member
The collection and delivery of furniture and electricals for charities is a unique challenge. Boxmove’s F&E solution has been engineered to save charities money, while delivering the sort of experience that customers expect from high-end retailers. The result: more donations, faster throughput of stock, happier customers, greater insight and less management time spent - all at a lower cost than dozens of one-man operations.
How? We install iPads in all shops and provide a complete digital logistics solution, tailor built around collecting and delivering used furniture: SMS updates, real-time vehicle tracking, weekly reporting. With zero admin cost, our system allows us to pay the national living wage to all our full-time, uniformed, CRB-checked staff.
We will work with you to build a highly profitable greenfield F&E operation: we can offer logistics, warehousing, stock listing and a complete eCommerce F&E site.
Contact: firstname.lastname@example.org for more information
- DHL Supply ChainCorporate Member
DHL Supply Chain is the global leading logistics provider with a long track-record of running world-class supply chains for many of the retail industry’s most innovative and successful businesses. Retail customers continue to partner with us for many reasons, including transport, warehousing, management services and additional services, providing flexibility to meet every logistics need. We create competitive advantage for our customers by delivering customized logistics solutions, such as an environmentally compliant shared user high street collection and delivery service.
- Rouge MarketingCorporate Member
We supply over one million items of new goods annually to the charity retail sector. Rouge offer excellent service and an unrivalled collection of furniture, Christmas novelties and fashion apparel at highly competitive prices.
- White Brothers (Witney) LimitedCorporate Member
White Brothers supply new goods into the charity retail sector. Our offerings consist of a core range of men's and ladies accessories and a wide and varied range of clearance lines from major high street retailers.
Winner of the Most Supportive Supplier to the Charity Retail Sector Award 2013, 2014
Winner of Supplier of the Year (Category C) 2017, 2018 and 2019
Portable appliance testing
- First Stop SafetyCorporate Member
Accepting & re-selling 2nd hand electrical goods is an easy way to increase stock & income for your Charity.
First Stop Safety help charities sell electrical goods safely by supplying everything you need to PAT test easily, affordably & quickly. We manufacture our own simple PAT testers and deliver affordable PAT training. E-Learning is also available. Start earning more money in your shop – start selling electricals!
- MSL Property Care Services LtdCorporate Member
MSL Retail Property Care Services provide a complete property care solution encompassing reactive and planned maintenance, statutory and environmental compliance assurance programmes and building fabric works to retail and business sectors nationwide.
0333 1234 450
- Choice TextileCorporate Member
Choice has served the charity sector since 1999; we have provided a consistently high level of service, have friendly and helpful drivers and have never missed a payment to any of our clients.
Initially, along with other companies, Choice just collected textiles but in 2006 introduced the first ever book and other dry waste collection service for charities; at last, instead of unwanted books and other items going to landfill, the books were collected and recycled.
Since then Choice has expanded this aspect of our work and hundreds of thousands of carefully selected text books and educational books have been put to one side and subsequently sent to schools and colleges in Africa.
In 2015 a new charity was started by the Choice Managing Director so that the process of sending these much needed books to schools and colleges in Africa could be properly processed and monitored. And it is thanks in part to our partner charities that Choice is able to donate hundreds of thousands of older and unsold educational books to support educational programmes in Africa where each book become a most treasured possession.
We have a dedicated Customer Service team and a senior manager with forty years direct experience in the charity sector.
Please contact Choice on 020 8965 6699 or email email@example.com; we will be happy to meet you to discuss your requirements and demonstrate that we can provide an excellent service to your charity.
Winner of the CRA's Supplier of the Year Award (Category A) 2018
0800 458 9770
- Chris Carey's CollectionsCorporate Member
Chris Carey’s Collections Ltd are a family run textile and shoe recycling company based in London. CCCL offer charity collection services for National, Regional, Local charities and Hospices. We collect throughout London and the Home Counties ensuring that all material collected is sorted and processed in accordance with all waste regulations and have a zero landfill policy. Our rates are competitive, and our service is unrivalled. Our collection teams are friendly and helpful.
020 8692 5897
- CTR GroupCorporate Member
CTR Group offer a charity collection service for local, regional and national charities offering a full collection service, collecting:
- Bric a Brac
- Waste Cardboard
- Toys Hard and Soft
CTR Group has a dedicated Head of Charity Partnerships who will conduct regular shop surveys to insist that we are meeting and exceeding our Charity Partners’ expectations. In fact, we offer a tailor-made solution for you and your shops.
CTR Group has a can-do attitude and by partnering with like-minded charities we offer the highest levels of service at extremely competitive rates.
We can supply our Charity Partners with unique fundraising initiatives including IT collections, Ink and Toner collection programs, Media buy back and many more. We have also teamed up with corporate companies who are looking for charitable partners to support through our collection program.
Give us a call, drop us a line, send an email and we will arrange a confidential discussion to show you how CTR Group can benefit your organisation.
0800 294 5584
- East London TextilesCorporate Member
East London Textiles is a well-established, professional company with 40 years’ experience, specialising in recycling and exporting of used clothing and shoes.
Working with some of the UK's biggest charities, hospice and Council authorities nationwide making us one of the largest textile recycling companies in the UK.
We pride ourselves on ability work and adapt with charities needs and our collection service providing a full recycling service to shops, collecting:
- Shoes and handbags
- Household (Duvets, pillows, linens, etc)
- Bric a brac
- CD’s, DVD’s and Computer games
Please contact us to discuss how we can help you:
020 8501 0743
- Fortune EximportsCorporate Member
Collections of used clothing and shoes from charities and hospices.
Recycling services with free textile banks and roll-on-roll-off.
TRA – Recyclatex – CRA member
- JMP Wilcox & CoCorporate Member
JMP Wilcox was established in 1895, a family owned group reclaiming and processing textiles. As one of the largest reclaimers in the UK with fleet of over 50 specialist vehicles servicing charities and local authorities from 2500 collection points nationwide.
- PrecycleCorporate Member
The Precycle Group collects over 675 tonnes per week of re-usable materials from charities and local authorities throughout the UK.
The Group has been providing a most reliable and professional collection service to national and local charity organisations for almost 20 years. We have been at the forefront of delivering many of the innovations in the sector which are now widely recognised as standard collection practice for the material streams below.
Items collected: Books, bric-a-brac, electrical items, textiles, shoes, bags & belts
Our business approach, centres around understanding the needs and requirements of your organisation to enable our teams to present innovative waste solutions to reduce costs and generate extra revenue streams for your charity.
To find out more on “DRIVING THE RE USE ECONOMY” please contact us for more details.
0118 902 2994
- RecyclatexCorporate Member
Recyclatex (The Reuse and Recycle Group) is thrilled to partner with the CRA. Consisting of eleven companies, with over 500 years combined experience, we offer a nationwide professional service to charity retailers, with one point of contact.
By working with Recyclatex, charities can be sure that they are dealing with reputable and reliable businesses, who are part of the largest textile reuse and recycling group of companies in the UK.
Please contact us to see how we can help.
Contact: Vanessa Knowles, General Secretary
- Roberts RecyclingCorporate Member
Roberts Recycling Ltd is an award winning, family run textile recycling company dedicated to buying, collecting and exporting unwanted clothes. Our primary aim is to divert waste from landfill, but we also pride ourselves on supplying affordable clothing to poorer parts of the world outside of the UK. We collect and resell tonnes of unwanted clothing every week to help schools, charities and other organisations to raise much needed funds. We were awarded the Queen's award for enterprise - International trade 2019.
0151 353 9349
- Vintage Cash CowCorporate Member
We are the easiest way for charities to raise money from their unsold and non-saleable old and vintage donations for free.
We accept gold and silver, gold and silver-plate, costume jewellery, coins, medals and militaria, watches, cameras, writing and smoking instruments, old games and toys.
Our service includes:
- No hassle or cost to you… it’s free!
- Free postage or collections
- Fast payment for your donations
- 30 years’ experience
- Dedicated customer service
- Excellent 9.4/10 Trust Pilot reviews
DON’T BIN IT, BOX IT
Vintage Cash Cow for charities is helping charities raise more money for their cause.
0800 022 1200
- World of BooksCorporate Member
World of Books collect and recycle surplus books from 3500 charity shops every week throughout the UK so we are likely to be collecting from a charity shop near you. We offer a reliable professional collection service and provide stack and nest tote boxes for ease of storage. We accept all surplus books (except wet books) and ensure that every book we collect is reused or recycled. Our service ensures maximum additional revenue for shops and minimum disruption, while reducing waste disposal costs and environmental impact.
Contact one of our Charity Liaison Administrators for more information or to arrange your first collection.
Proud recipients of a Queens Award for Enterprise 2017
Winners of the MRW Retail Recycler of the Year 2016
Retail Loss Prevention Services
- Lodge Service UKCorporate Member
Lodge Service are experienced providers of a wide range of loss prevention solutions which include:
- Bespoke mystery shopping, to provide feedback on customer service, point of sale integrity and Gift Aid compliance
- Shop and Head Office security, H&S and Gift Aid compliance audits
- Support to cash and stock loss investigations
- Security awareness training and support to lone workers
We provide national cover using an experienced team loss prevention managers, who are all sympathetic to the unique requirements of the charity retail sector.
Shopfitters, designers and supplies
- AcopiaCorporate Member
Read our case study, working with Rainbows Hospice.
0845 075 6111
- CBSSCorporate Member
CBSS strive to deliver a high quality of work at competitive rates. From our full design service to construction we will transform your premises to how you always dreamed it could be, client satisfaction is our primary goal. We work nationwide with a wide range of clients, offering both planned works and reactive maintenance services.
Unlike larger contracting firms, CBSS have a low overhead which makes us extremely competitive for all manner of works. Our bespoke client driven service enables you to hand over the keys and leave the rest to us, allowing you to focus on your business.
We are Safe Contractor registered and only use certified operatives within their respective fields. Our work comes with a no quibble guarantee for your peace of mind. Find us on LinkedIn, Facebook or visit our website.
Our services include: Shop / Office fitting, Flooring, All aspects of electrics, fire alarms, data etc, Bespoke joinery, General building, Roofing, Decorating, and much more.
- MorplanCorporate Member
We are dedicated in helping you realise your retail vision and stock over 7,000 products for retailers.
Morplan is the one-stop for all your retail needs, offering everything from shop fittings, showcases and mannequins to carrier bags, hangers and tickets. Many products can be over-printed with your company name or logo.
Whilst our 172-year-old roots are deeply embedded in the fashion trade, and we still offer thousands of products expressly for use by fashion designers, garment manufacturers, clothing wholesalers and fashion retailers, over the last 15 years we have developed our ranges to appeal to every retailer. We now carry extensive ranges for jewellers, shoe shops, cafes, gift shops, furniture showrooms, florists and many more including:
Mannequins & busts, hangers, steamers, printed swing tickets, shop fittings, display equipment, carrier bags (which can be printed with your logo), acrylics, attachments & tagging guns
We can even help you design your store with our on-line 3D planning system allowing you, using your phone or tablet, to see the finished result before you buy.
So why Morplan? We have:
- a dedicated team to help you whether you require a tagging gun, box of hangers, help with display problems or need a 3D design for a new store or a re-fit
- a dedicated Account Manager who can visit you and discuss your needs to make you stand out from your competitors
- preferential pricing for charities
Contact us today online 24/7, call 0330 44 55 666 or visit our stores in London, Birmingham, Glasgow and Bristol.
0330 44 55 666
- Robert May of Holloway LtdCorporate Member
This year we are celebrating 50 years of supporting the retail sector with high quality shop fittings from around the world. In addition to helping you identify the right product, our friendly and knowledgeable staff are happy to assist you with developing new equipment and display concepts. We have been working with the charity sector since 1987 and are proud to support the wide number of stores that raise money for good causes. Charities receive preferential rates on most of our products. As a vital part of the retail supply chain, Robert May takes every opportunity to purchase effectively from our global supplier base, helping to reduce costs and maximise profits for our customers.
020 7272 5225
- Shopfittings (Manchester) LtdCorporate Member
“Heritage, Quality & Expertise” supplying independents and multiples from our base in Manchester since 1864.
The ever changing retail environment means we are always re-inventing what we offer to you as customers and believe that good service means something different to every customer. We always try to ensure that you will enjoy personal product solutions, along with service levels which we can tailor to your individual requirements.
We understand that your customers need to recognise that your individual in-store brand identity need to be visually different from your competitors and we will always endeavour to help you achieve this quickly and in a cost-effective way.
We are constantly seeking to develop new products, finishes and materials and we feel that listening to both our customers and suppliers is crucial to this process. In summer 2017 we are going to open a brand new showroom and as much as it’s our showroom we want it to be your space to discover what your shops can look like in the future.
We are a fun loving, passionate team who are ready receive your enquiries. So, no matter how big or small your VM or shop fittings project is, please give us a call and see how we could help you stand out on today's crowded high street.
Within our company ethos we passionately believe that with profit comes responsibility to society.
42-50 Thomas Street
Manchester M4 1ER
0161 834 8943
- Trade Lines Shop EquipmentCorporate Member
30 Years’ Experience within the Shop Equipment retail industry.
Large stocks ready for immediate dispatch, Next Day delivery service (UK Mainland)
Metal Manufacturer in house. Bespoke metal work.
Friendly & advisable team working closely with the Charity sector.
Large Showroom, free onsite parking, Free Catalogue, Appointment on request to Office or Site to assist with shop Layout & Design
SPECIAL DISCOUNTS FOR CHARITIES
ONLINE PORTAL FACILITY FOR EASY ORDERING
0121 236 3023
Stationery, Christmas cards, greetings cards
- Elle Media GroupCorporate Member
Celebrating their 35th anniversary this year, Elle Media Group have always been at the forefront of the Charity greeting card industry. Specialising in Charity greeting cards, gift wrap and stationery they really can do it all.
They are FSC certified. Most of the competition will say they use FSC board but Elle Media Group hold the certification…did you know you can check out if a supplier is FSC certified by putting their certification number in here www.info.fsc.org/certificate.php and all FSC product claims must carry a logo with their number on.
They are the only charity greeting card publisher in the UK with an in-house design studio, card show room and state-of-the-art printing facility all under one roof. Elle Media Group actively encourage customers to visit their premises and even see their cards being printed in the factory.
Through years of experience, working closely with some of the UK’s best known charities, Elle Media Group are proud to say they are experts in high return fundraising.
They know that locally relevant designs can really offer a competitive edge, and quite simply there is no one who does this better than them.
They are experts in bespoke commissions and have a fabulous design team on hand to work around the clock on designs to ensure your rough sketch or photo is transformed in to a truly wonderful work of art.
But that’s not all, last year Elle Media Group became a member of Sedex (www.sedexglobal.com). Sedex is home to one of the world’s largest collaborative platform for buyers, suppliers and auditors to store, share and report on information quickly and easily. The platform is used by more than 38,000 members in over 150 countries to manage performance around labour rights, health & safety, the environment and business ethics. This in itself shows their willingness to share and utilise information to help manage and improve ethical standards within the supply chain.
Elle Media Group are also proud to be ISO 14001, ISO 18001, ISO 12647-2 accredited.
- Ling Charity Cards – Bespoke cards form the ExpertsCorporate Member
We are the leading experts in bespoke greeting cards and off-the-shelf solutions for the charity sector, supporting charities to generate much needed funds for over 40 years. Ling Charity brings together two of the UK's largest greeting card publishers under one roof, offering our charity customers unparalleled access to beautiful and unique designs from across the Ling Design and The Great British Card Company portfolios.
• UK Production
• Far East production also available for larger orders offering further cost savings and flexibility
• All board and paper 100% FSC
• Plastic free packaging options available
• Over 400 new designs each year
• All our cards are 100% recyclable
• 4 high profile brands
• NEW – Christmas singles collection
• Advents, Gift Wrap and more
• Beautiful every day card range available with over 100 designs to choose from
Our friendly, dedicated Charity team are always available and happy to guide you throughout the process. It is important to us that your charity builds a unique range which reflects your identity and purpose to your supporters. Please give us a call – we would love to help!
- PropressCorporate Member
Your working partner for over 30 years generating increased revenue at point of sale. Propress steamers give unmatched results, performance, quality and reliability, instantly removing creases from all fabric for perfect presentation. Dedicated staff for fast-track service to charities. Health & Safety support.
020 8417 0660
Textile Banks and refurbishment
- Fairport ContainersCorporate Member
Fairport Containers is the UK’s leading refurbisher of waste containers and donation banks. A family run business with over 20 years of experience, we can offer you an extensive quality service.
With three refurbishment centres in the North West, South West and South East, we offer national coverage to all of our donation bank customers. Each centre has the capability to fully refurbish your banks.
Fairport can offer full logistical support to you with our specially adapted Hiab wagons, trailers and moffetts at a highly competitive price.
With customers such as The British Heart Foundation, Oxfam and Scope we provide the following services;
- Refurbishment, including fully shot blasting, painting and applying vinyls
- Storage facilities
- Bespoke designs and modifications
- Campaign support
- Sell new manufactured and second hand banks
- Buy any second hand banks
Volunteer management software
- TeamKineticCorporate Member
0161 914 5757
- 1st Waste ManagementCorporate Member
1st Waste Management are now in our 9th year as a partner of the CRA and 6th year as a Charity Retail Conference Headline Sponsor. We are delighted to be able to continue to offer the sector considerable savings on their waste services and now have the ability to offer extended services on clinical and medical waste streams. WE COULD SAVE YOUR CHARITY MONEY AND TIME!
- National Resource ConsortiumCorporate Member
We have been working for some years with a large CRA member charity providing disposal outlets for furniture waste across the UK and providing retail waste collection services. We provide a full compliance check for all sites and operate a disposal order process that removes the risk of erroneous disposal charges. Our centralised process ensures that administration is minimised, costs are reduced and we can provide the best environmental solution.
0845 299 6292
- Tengo SoftwareCorporate Member
There have been significant changes in the way the world works over the last 20 years and this has had a huge impact on the charity sector. The way people interact with charities has probably had the largest impact, the General Data Protection Regulation (GDPR) has stopped charities being able to make contact with supporters in the same way and most people want to make a difference from the comfort of their home, making charity websites and charity web design extremely important.
Our head of product development was once head of marketing for charity and it became clear to her that the internet and a really impressive online presence were key to increasing the number of supporters and keeping supporters engaged. However, there is always a fine balance that charities have to find between spending a lot of money on all singing and all dancing websites and spending the money where it is needed most.
This is why we at Tengo try to help charities find that balance. We will help you to come up with ideas, give you a website that is easy to navigate and help you show your potential supporters who you are and why you need their help. Your website can be whatever you want it to be, you can have a basic website for information or you can have an all singing all dancing website that includes a shop and much more. The key thing is whatever you go for we will do our best to help you increase the number of supporters you have and ensure it is very easy for any website visitors to make a donation and get in touch with you. All websites created by us will link in real time to your Tengo EPoS and CRM software too!
Our websites start at just £500 so get in touch today to discuss your requirements or find out more – we can also offer a full charity branding and charity logo design service in additional to the charity web design service, and offer charity web hosting too!
0800 6 990 990