
What events does the CRA run?
Charity Retail Conference
>> Next Conference, 25 – 26 June 2025
Interest groups
Our interest groups are free to attend for both charity and corporate members. Charity members can access meeting reports and presentations from past meetings by logging in here.
People Management | 18-Mar | 1pm – 4pm | Birmingham | Book here |
Gift Aid | 20-Mar | 1.30pm – 4.30pm | London | Book here |
Health and Safety | 26-Mar | 1.30pm – 4.30pm | London | Book here |
Stock | 29-Apr | 1.30pm – 4.30pm | London | Book here |
Marketing | 06-May | 1pm – 4pm | Birmingham | Book here |
Scotland Group | 09-May | 1pm – 4pm | Edinburgh | Book here |
Ecommerce | 13-May | 1.30pm – 4.30pm | London | Book here |
Sustainability | 14-May | 10am-12noon | Zoom | Book here |
Property | 20-May | 1pm – 4pm | Birmingham | Book here |
Small retail chains

Our Small Retail Chains groups bring together charity retailers with 10 shops or fewer to learn and network together.
Small retail chains meetings are supported by BMc Azzuri.
South West of England | 30 April | 10.30am – 2pm | Exeter | Book here |
Midlands | 3 June | 10.30am – 2pm | Coventry | Book here |
South East of England | 5 June | 10.30am – 2pm | Hatfield | Book here |
Network meetings
>> Scotland Conference, 25 March 2025
The Innovation Series
The date for the next Innovation Series will be announced here.
Volunteer Strategy Day
>> Volunteer Strategy Day, 24 April 2025
Recent past events
>> Northern Ireland, 12 Feb 2025
>> How to use the QMA, by The Charity Retail Consultancy, 27 Feb 2025
>> CRA Review of the Year 2024 and AGM, 14 Nov 2024
>> 25th Anniversary Gala Dinner, including photos from the night, 19 Nov 2024
>> Heads of Retail Strategy Day, 27 Nov 2024
>> Charity Retail Awards, June 2024
CRA events, inclusion and sustainability
We encourage attendance from members from ethnic minority communities as these groups are underrepresented in our sector. We welcome all voices, whether spoken, issued prior to meetings, or during meetings electronically. Most meetings are in hybrid format to allow members to take part regardless of distance, travel cost and other factors that might hinder face to face attendance. If you can’t attend face to face, due to distance or accessibility, select the hybrid option when booking.
We choose venues with sustainability in mind, close to public transport. We ask venues for their sustainability policies and encourage them to do more e.g. carbon smart menus.