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Diversity and inclusion

We encourage attendance from members from ethnic minority communities as these groups are underrepresented in our sector. We welcome all voices, whether spoken, issued prior to meetings, or during meetings electronically.

Most meetings are in hybrid format to allow more members to take part regardless of distance, travel cost and other factors that might hinder face to face attendance. If you can’t attend face to face, select the hybrid option when booking.

Annual General Meeting 2023

21 November, 10am – 3.30pm, Hilton Leeds City
Read all about it here | Book here

The Autumn Series

Unlocking potential through coaching – 19 October 2023

How can charity shops take climate action? – 9 November 2023

Hiring for success – 5 December 2023

Read more and book your free place(s)

Webinar: The Value of Giving Back – The Social Return of Charity Shops

CRA charity members – join us for a very special Social Return on Investment (SROI) webinar, where we will share the results of the first ever report on the social value of UK charity shops.

Thursday 2 November 2023, 10am – 11am

Read more and book here (CRA charity members only)

Interest groups

All interest groups are free to attend for both our charity and corporate members. Charity members can access meeting reports and presentations from past meetings by logging in here.

A PDF calendar for the below dates can be downloaded here.

  • Thursday 30 November, Ecommerce (Experienced Operators), Birmingham – Book here

Small retail chains

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Sponsored by BMc Azurri

Small retail chain meetings are open to CRA members with ten shops or fewer and are free to attend.

  • Wednesday 6 December, Small Retail Chains Group (Yorkshire), Pontefract Book here

Charity Retail Conference 2023

>> Go to Conference page

Charity Retail Awards 2023

>> Go to Awards page