Diversity & inclusion and sustainability

We encourage attendance from members from ethnic minority communities as these groups are underrepresented in our sector. We welcome all voices, whether spoken, issued prior to meetings, or during meetings electronically.

Most meetings are in hybrid format to allow more members to take part regardless of distance, travel cost and other factors that might hinder face to face attendance. If you can’t attend face to face, due to distance or accessibility, select the hybrid option when booking.

We choose venues with sustainability in mind, close to public transport, and selecting more sustainable items from the catering menu. We ask venues for their sustainability policies and encourage them to do more e.g. carbon smart menus.


Interest groups

All interest groups are free to attend for both our charity and corporate members. Charity members can access meeting reports and presentations from past meetings by logging in here.

Our 2024 calendar is open for booking below. A downloadable PDF is available here.

  • Tue 19 March, Ecommerce (New Operators) Group, Zoom- Book here
  • Tue 23 April, Marketing Group, Birmingham – Book here
  • Tue 30 April, Health and Safety Group, London – Book here
  • Thur 2 May, People Management Group, Birmingham – Book here
  • Wed 8 May, Ecommerce (Experienced Operators), London – Book here
  • Thur 9 May, Gift Aid Group, London – Book here
  • Tue 14 May, Property Group, Birmingham – Book here
  • Wed 15 May, Stock and Sustainability Group, Birmingham – Book here
  • Thur 23 May, Scotland Group, Edinburgh – Book here

Small Retail Chains

Small retail chains
  • Thur 18 April, Small Retail Chains Group (South East), Berkhamsted, Hertfordshire – Book here
  • Tue 4 June, Small Retail Chains Group (South West and Wales), Exeter – Book here
  • Thur 6 June, Small Retail Chains Group (Midlands), Leicester – Book here

Network meetings

>> Northern Ireland, 7 February


Charity Retail Virtual Market

Kickstart the new year by setting your volunteer program up for success in 2024! with Rosterfy

>> Read more


Charity Retail Conference 2024

>> Go to Conference 2024 page


Charity Retail Conference 2023

>> Go to Conference 2023 page


Annual General Meeting 2023

21 November, 10am – 3.30pm, Hilton Leeds City
Read all about it here


Charity Retail Awards 2023

>> Go to Awards page