Training: Charity Retail Learning
Charity Retail Learning (CRL) is a collaboration between the Charity Retail Association and The Charity Retail Academy. CRL provides first class, charity retail specific training covering all you need to make your team stand out from the crowd. Delivered by experts in their field, CRL offer short videos to live webinars, online learning to one to one coaching. When it comes to charity retail training they’ve got just what you need – it’s all in the bag!
Safety First with Charity Retail Learning
This year ensure your charity retail store is as safe and accessible as possible for all customers and staff. Improve access to your store with our upcoming free live webinar, book now as we only have a few weeks left to go!
Become safety experts with our online click-through courses, both covering unique aspects of your shop operation to provide a safe and secure environment for all staff and volunteers
Use our exclusive coupon for CRA members, CRA24, to claim 10% off of all Charity Retail Learning courses, webinars, and more!
Simple approaches to improve accessibility for people with disabilities, 5 February 2025 (Free)
Creating an accessible space in your charity retail operation can sometimes feel challenging and overwhelming. However, there are many ways that we can make small, simple changes to improve how we meet the needs of a more diverse community.
Through surveying thousands of venues across the country, AccessAble provides a comprehensive guide to wheelchair friendly venues and disabled access and facilities in shops, venues, hospitals, pubs and more. We are delighted that they will be sharing their expertise with our sector in this free webinar. Book now for FREE
Health & Safety in charity shops
A safe team is a happy team, ensure your shop team has a safe and secure work environment. Prioritize safety by identifying potential hazards and implementing preventive measures to ensure a secure environment for everyone.
This course gives you an overview of how to manage H&S in a charity retail operation, with exercises and example materials to help embed learning. Book now
Moving & handling for shop teams
Equip yourself with the essential skills and knowledge to safely move and handle objects in the workplace.
This course covers practical techniques, risk assessment, and best practices to prevent injuries and ensure a safe working environment. Book now
What is Charity Retail Learning?
Charity Retail Learning is a partnership between The Charity Retail Academy and the Charity Retail Association providing online and face-to-face training to charity retailers. As two organisations dedicated to charity retail, we saw an opportunity to come together and provide low cost, relevant and accessible learning opportunities – a one-stop shop of learning opportunities designed by and for charity retailers.
Courses cover a range of subjects including health & safety, volunteering, customer service, ecommerce and other charity retail essentials. Browse the course list at Charity Retail Learning.
Most courses are short, interactive online sessions that learners can work through on a laptop, tablet or phone, making them really accessible for staff and volunteers – including shop teams. We also deliver live webinars on a range of topics via Zoom and longer face-to-face sessions either for individual teams or groups made up from multiple organisations.