Our webinars provide a bespoke live experience, combining prepared presentations with live questions and interactive elements. Whatever your need, we’ve got it in the bag!

Use our exclusive coupon for CRA members, CRA24, to claim 10% off all Charity Retail Learning courses, webinars, and more!


Latest training news: Put your best face forward with VM

You can’t judge a book by its cover, but customers will judge your shop by its appearance. That is why Visual Merchandising remains one of the key factors in any charity retailer’s success.

This week we are celebrating the new era of Visual Merchandising by highlighting the top entries in our Pride Display Competition and the new focus on form and function over gendered labels for in-store displays. Keep up to date with the world of VM with our click-through, on-demand courses on Charity Retail Learning.

Pride Competition winners
After another fantastic Pride Month in June, we are ready to announce our Pride Competition Winners! Check out the full winners and special mentions in this video, hosted by Vicki and our Visual Merchandising Specialist Kat Maclennan. We can’t wait for next year!


Fashion without boundaries
In our latest blog our VM Specialist Kat takes a look at Genderless Visual Merchandising from some of the world’s top brands – including Adidas, Nike, and Uniqlo. Read the full blog for free on The Charity Retail Consultancy website and catch up on the new trend for organising your shop merchandise.


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Our Visual Merchandising Catalogue
Upgrade your store’s look with our catalogue of highly popular VM courses and webinar recordings. From the basics of Visual Merchandising to planning your year to Christmas decorations – our VM courses will have your shop ready to put its best face forward in any situation. Whatever the look, style, or season, with our courses you will have Visual Merchandising in the bag! Read More


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What is Charity Retail Learning?

Charity Retail Learning is a partnership between The Charity Retail Academy and the Charity Retail Association providing online and face-to-face training to charity retailers. As two organisations dedicated to charity retail, we saw an opportunity to come together and provide low cost, relevant and accessible learning opportunities – a one-stop shop of learning opportunities designed by and for charity retailers.

Courses cover a range of subjects including health & safety, volunteering, customer service, ecommerce and other charity retail essentials. Browse the course list at Charity Retail Learning.

Most courses are short, interactive online sessions that learners can work through on a laptop, tablet or phone, making them really accessible for staff and volunteers – including shop teams. We also deliver live webinars on a range of topics via Zoom and longer face-to-face sessions either for individual teams or groups made up from multiple organisations.