Training: Charity Retail Learning
Charity Retail Learning (CRL) is a collaboration between the Charity Retail Association and The Charity Retail Academy. CRL provides first class, charity retail specific training covering all you need to make your team stand out from the crowd. Delivered by experts in their field, CRL offer short videos to live webinars, online learning to one to one coaching. When it comes to charity retail training they’ve got just what you need – it’s all in the bag!
Use the exclusive coupon for CRA members, CRA24, to claim 10% off of all Charity Retail Learning courses, webinars, and more!
Latest training news – Last chance for September webinars
Learn to handle abusive customers and deal with shoplifting with our latest webinar, utilising expert experience from Lodge Service to get a handle on this growing issue.
Protect your colleague’s mental health and ensure a happy and healthy team by becoming a Mental Health First Aider. Split in to 5 sessions across September and October, this series of sessions provide an official MHFA qualification in England – and a final bonus course to apply your learning to the charity retail sector.
Dealing with customer abuse and shoplifting – 12.9.24
Sadly, incidents of customer abuse and shoplifting are on the increase in retail – even within the charity sector. This workshop, delivered by retail security experts Lodge Service, will help retail teams at all levels understand the nature of the issue and find constructive ways to prevent and deal with situations as they arise. Book now for only £45+VAT or claim a FREE place for CRL Subscribers. Read More
Mental Health First Aid Qualification Package – September (5 Sessions)
Mental Health First Aid (MHFA) is an internationally recognised training course which teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. This package gives access to 4 sessions to gain the MHFA qualification and a unique 5th session applying your learning to a charity retail setting. Starting 17 September, book now to secure a place! Read more
Live and recorded webinars
Our live sessions are a great way to learn with all the convenience of online and the live interaction of face-to-face training anywhere in the world, with expert tutors ready to answer your questions and available recordings of previous sessions for team to explore at their own pace. All of our upcoming webinars are always available on the Webinar page. Read more
Want to know more?
- You can find out more and sign up for courses at www.charityretaillearning.com
- Follow us on Twitter at @Charity_R_Learn or LinkedIn at Charity Retail Learning
- Email us at hello@thecharityretailacademy.co.uk
What is Charity Retail Learning?
Charity Retail Learning is a partnership between The Charity Retail Academy and the Charity Retail Association providing online and face-to-face training to charity retailers. As two organisations dedicated to charity retail, we saw an opportunity to come together and provide low cost, relevant and accessible learning opportunities – a one-stop shop of learning opportunities designed by and for charity retailers.
Courses cover a range of subjects including health & safety, volunteering, customer service, ecommerce and other charity retail essentials. Browse the course list at Charity Retail Learning.
Most courses are short, interactive online sessions that learners can work through on a laptop, tablet or phone, making them really accessible for staff and volunteers – including shop teams. We also deliver live webinars on a range of topics via Zoom and longer face-to-face sessions either for individual teams or groups made up from multiple organisations.