Charity Shop Manager (Flagship Store)

Job Description

Passionate about Retail, the environment and want to make a difference to local lives?

An exciting opportunity has arisen for a Shop Manager to run our highly successful Flagship store in East Street, Chichester. If you are a creative, confident and adaptable leader, we want to hear from you.

You will have the drive and determination to thrive in a fast paced, complex and challenging environment. You will be confident in maximising the store’s profitability to raise income for St Wilfrid’s whilst acting as an ambassador for the Hospice in this visible city centre shop location.

You will need to have strong communication and organisational skills and be comfortable being very hands on, making a real difference to your customers’ and team’s experience.

Leading one of our most profitable shops will be intense but fun and hugely rewarding and if you have a hunger for driving excellence in service, sales and standards, this role could be for you.

You’ll find scope here to grow your skills, progress and develop within the organisation. We have 12 shops where you’ll find friendly faces and lots of opportunities to collaborate.

St Wilfrid’s Hospice is an independent local charity based in Bosham, Chichester, offering a wide range of services to support our patients who are living with a life limiting or terminal illness. We support over 330 patients at any one time. Read about the difference we make to local lives  https://stwh.co.uk/keep-up-to-date/patient-stories/

Shop hours and the shop layout

Our Chichester shop trades seven days a week, so regular weekend work is essential as part of the role.  The shop is arranged over four floors with no lift and you will need to move frequently between floors.

Qualifications and Experience

• Experience of people management (Essential)
• At least 2 years Charity and/or commercial retail experience at a management level (Desirable)
• Charity retail experience and experience of leading volunteers (Desirable)
• Right to Work in the UK (Essential)

What we offer you

All Hospice employees are offered the following benefits:

• Annual Leave – Our generous holiday entitlement starts at 27 days per year, plus bank holidays, and increases with service
• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
• Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP advice, Counselling and Legal Support
• Generous Pension and Life Assurance – With 7.5% employer contribution for staff not in the NHS pension scheme, and NHS reckonable service and pension for existing members
• Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme

Additional Information

How to apply: