Operations Manager – Retail

Job Description

Oxfam is a global movement of people working together to end the injustice of poverty.

• Do you have a strong drive to achieve results, interprets the mission and strategy into clear and achievable plans?
• Do you have proven ability to inspire a diverse group on a large scale?
• Do you have the ability to think strategically and see the big picture while maintaining an eye for detail?

If the answer is yes, then we would like to hear from you.

We are looking for an Operations Manager (Retail) at a pivotal time of transition and change for the organisation.

What you’ll be doing:
In this role, you will be contributing to and influencing strategic planning, you will provide leadership to motivate, develop and encourage your teams whilst modelling expected ways of working, Oxfam’s values, culture and feminist principles. You will have strong analytical skills and be able to interpret a wide range of internal and external information and use this to influence strategy and business direction. Taking into account information from a variety of sources you will be confident in making decisions within the corporate framework with an aim to further team and organisational objectives and contribute to the development of the strategy and its implementation across the division.

You’ll have:
We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to the values of empowerment, accountability, and inclusion in all you do and our feminist principles.

An ideal candidate for the role will also have/ be:

• Strong drive to achieve results, interprets the mission and strategy into clear and achievable plans. Monitoring the success of these plans and building on successes/ dealing with failures.
• Proven ability to inspire a diverse group on a large scale and to performance manage individuals in order to get the best from them.
• Ability to think strategically and see the big picture while maintaining an eye for detail and leading on specific operational projects.
• Excellent inter-personal skills – with the ability to communicate, influence, provide leadership, negotiate and to present information and ideas.
• Experience in working successfully in collaboration with others.
• Experience of budget management and strong drive to develop sales through others.
• Ability to organise and balance own workload with often conflicting priorities.
• Ability to work under pressure and resilient to the everyday pressure that comes with the role.
• A full, clean driving license.
• High level of numeracy and IT literacy.
• Able to manage own substantial administrative workload

Flexfam
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a partially home-based role or job share.

Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.

Additional Information

How to apply
To find out more and to apply, please visit here