Relief Shop Manager

Job Description

As a Relief Manager you will work across a group of shops providing cover for sickness and holidays. You will also assist on project work such as preparing a new shop for opening or assisting at retail promotions and events. In all locations you will be responsible for the wellbeing of your staff and volunteers, and the wellbeing of the charity. You will also deliver great customer service to shoppers and donors and use your expertise to maximise income.

As well as providing managerial cover at a shop when needed, you will work with your counterparts to coordinate staffing and ensure all shops are able to trade in the event of sickness and holidays. This will involve coordinating holiday requests and, if you are already booked to cover a different site, arranging volunteer cover, moving staff from other locations, or getting approval for staff overtime, if needed.

As part of this role you will be a member of the retail on call team. This will mean you are on call on a rota basis to deal with emergency call outs and sickness reporting out of hours.

A full job description is available here.

A personal specification here.

Additional Information

How to apply:

Please visit here to apply online.