Featured Job Retail Manager (Whitchurch, Shropshire)

Posted: May 13, 2024

Job Details

  • Headway - The Brain Injury Association
  • Shop Manager
  • Full Time
  • £13.09 per hour
  • Whitchurch, Shropshire
  • 10/06/2024

Job Description

Do you have a passion for supporting those in need and a knack for building strong teams?

Headway – the brain injury association, has an excellent opportunity for a Retail Manager to join our team in Whitchurch, Shropshire. This is your chance to make a real difference in the lives of others while leading a high-performing team and fostering a welcoming environment for customers.

As the Retail Shop Manager, you will:

  • Lead a team of staff and volunteers, fostering a positive, collaborative, and customer-centric work environment.
  • Oversee all aspects of shop operations, including stock management, sales, customer service, and loss prevention.
  • Achieve ambitious sales targets and implement strategies to maximise shop performance.
  • Deliver online selling on platforms.
  • Build strong relationships with customers, resolving inquiries and complaints with professionalism and a positive attitude.
  • Ensure company policies and procedures are adhered to, maintaining a safe and secure work environment.
  • Deliver community engagement to share the understanding of Headways services.
  • Organise and run creative fundraising events for your store to raise awareness and funds for the charity.

To be successful, you will possess:

  • Retail management experience, preferably in a charity setting.
  • A strong track record of delivering excellent customer service.
  • Excellent communication, interpersonal, and leadership skills.
  • The ability to motivate, coach, and develop a team.
  • Proficiency in retail technology systems a plus.
  • A passion for making a positive difference in the lives of others.

We offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and rewarding work environment.
  • The chance to make a real impact on the lives of people affected by brain injury.

We encourage you to apply if you’re ready to lead a team and support a worthy cause!

Additional Information

For more information and to apply online, please visit here.

Headway – the brain injury association is an equal opportunities employer.