Shop Manager

Job Description

Are you passionate about Life? Are you looking for a career that really makes a difference? If so, an exciting opportunity has become available here within Life.

We are currently recruiting for a reliable Shop Manager to join our retail team and assist in the smooth operation of our charity shop in Derby. You will be required to work flexibly and cover Saturdays.

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.

Am I the right person for this role?

• Highly organised, hard working, creative, self starter who thrives and can easily adapt within an ever changing environment.
• Confident, positive and outgoing with great communication skills.
• Proven management experience in meeting and exceeding revenue targets in a high turnover retail or charity sector environment.
• Commercially astute.
• Open and adaptable to change and able to support others through it
• IT Literacy and numeracy skills. (Using email systems, Office 365 and online resources; be aware of and be open to the role of social networking and e-commerce)

What are the responsibilities?

Retail:

• Optimise sales in the shop, including initiating sales promotion, ensuring that the best selling goods get maximum amount of space and implementing an effective pricing strategy.
• To make sure that the ambience and layout of the shop, as well as the window displays are maintained to a high standard and visually merchandised.
• Ensure that the shop has enough stock to optimise sales, by driving stock procurement through over the door donations and partnerships in the local community and to ensure there is effective stock management and consistent stock rotation within the shop.
• Drive gift aid sales by ensuring all potential donors are approached with the option to gift aid and that all associated admin is dealt with as per the company guidelines.
• Maintain the shop equipment in good order.
• Keep up to date with other local charity shops to ensure that the Life charity shop maintains a competitive edge.

Health and Safety:

• Carry out regular risk assessments according to Life’s policy and for ensuring health and safety procedures issued by the charity are understood and implemented by all staff and volunteers.
• Maintain health and safety records, reporting and recording all serious incidents and injures to head office in line with Life’s policy.
• To make sure that electrical equipment is properly maintained, in line with legislation.
• Undertake regular fire drills and ensuring that fire equipment is serviced in line with legislation.

Strategy and Communication:

• Reporting of weekly income figures for the Head of Retail on a weekly basis.
• Update volunteer details every quarter and to pass on the information to the HR Department.
• Maintain good contact with their Line Manager, including suggesting improvements of the operation of Life charity shops.
• Liaise regularly with other shop managers and assist in mentoring new shop managers as requested.
• Attend mandatory training meetings to drive own personal development and learn new skills.

Managing Volunteers:

• Responsible for managing and training all shop volunteers in line with the organisations policy.
• Oversee the recruitment of shop volunteers and for ensuring that there is adequate volunteer cover for the shop.

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• A generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
• Birthday Leave
• Extra annual leave for long term service
• Length of service awards
• Company Pension Scheme
• Discounts at your local and national Life shops

Additional Information

How to apply:

For more information and to apply online, please visit here.