Shop Manager (Frome)

Posted: May 17, 2024

Job Details

  • Bath Cats & Dogs Home Trading Ltd
  • Shop Manager
  • Full time, part time considered
  • £23,000 (currently under review)
  • Frome, Somerset
  • 14/06/2024

Job Description

Are you ready to lead a dynamic team and make a significant impact on the lives of companion animals in need? Bath Cats and Dogs Home is seeking an enthusiastic and energetic Charity Shop Manager to lead our high turnover, eclectic Frome Shop. If you’re passionate about championing animal welfare, promoting sustainable shopping, and driving a circular economy while empowering volunteers, this role is tailor-made for you!

About Us:

Bath Cats and Dogs Home believes every cat and dog should have the opportunity to enjoy a healthy life and a happy home. Joining our team means becoming part of a passionate community dedicated to making a real difference in the lives of these animals.

The Role:

As the Charity Shop Manager at our bustling Frome Shop, you’ll be the driving force behind our mission’s success. You’ll lead a talented team, create vibrant displays, and manage daily operations. Your enthusiasm for sustainable shopping will inspire both customers and volunteers. Physical activity is part of the job, as you’ll be hands-on in processing stock and creating impactful shop layouts. This is ideally a full time position, 5 days per week, although we may consider 4 days per week.

Key Responsibilities:

Fundraising Dynamo: Drive sales and initiatives to raise crucial funds for the care, and medical needs of cats and dogs awaiting their forever homes.

Volunteer & Colleague Empowerment: Lead, train, and motivate volunteers & team members to be exceptional ambassadors of our cause, ensuring a positive and welcoming shop environment.

Community Partnerships Champion: Collaborate with local businesses, organisations, and individuals to strengthen our community ties and promote the well-being of cats and dogs in need.

Sustainable Shopping Advocate: Promote eco-friendly practices, encourage recycling, and foster a circular economy mindset among staff, volunteers, and customers.

What You Bring:

  • A passion for animal welfare and a dedication to Bath Cats and Dogs Home’s mission.
  • Exceptional leadership skills with the ability to inspire and lead a diverse team of volunteers.
  • A creative eye for merchandising and creating window displays.
  • Strong communication skills to build and nurture community and colleague relationships.
  • Ability to adapt flexibly while adhering to established processes and procedures.
  • Enthusiasm for sustainability and the circular economy, with a genuine commitment to eco-friendly practices.


  • Competitive salary.
  • The opportunity to make a meaningful impact in the lives of animals in need.
  • A dynamic, supportive, and passionate team environment.
  • Ongoing training and development opportunities.
  • The chance to shape the future of our flagship Bath Shop and drive positive change in the community.
  • Staff discount.
  • Workplace pension.
  • HSF Health Plan (after successful probation period).


Salary: £23,000 FTE (to be reviewed)

Location: Frome

Contract: Permanent contract

Hours of work: 37.5 hours pw (5 days over 7) or 30 hours pw (4 days over 7) considered.

View the job description here – Shop Manager Job Description 2024

Additional Information

How to apply:

Ready to embark on this exciting journey with us? First, visit our website to download an application form. Please send your completed application form giving as many details as possible of your skills and experience relating to this role, to

Join us in creating a brighter future for cats and dogs in the Bath and surrounding areas. Your energy and commitment will help us transform lives, one paw at a time!