Shop Manager (Poole) NEW STORE

Job Description

Make waves with Blue Cross in Poole! Join us as Shop Manager for our newest store, where every purchase makes a difference.

We’re recruiting a dynamic and dedicated Shop Manager to join our team and be part of something truly special!

More about the role

Our shops are more than just retail spaces—they’re vibrant hubs supporting our mission to care for animals in need.

As Shop Manager, you’ll be the heart and soul of our Poole store, driving sales, fostering community connections, and ensuring our shop thrives. Your responsibilities include:

• Working towards sales targets and maximising profits.
• Building strong community ties.
• Creating a welcoming atmosphere for customers, delivering exceptional service and representing Blue Cross with pride.
• Keeping things running smoothly with efficient paperwork, accurate data management, and adherence to retail standards.
• Maintaining optimal stock levels, ensuring our shelves are always full of treasures for our customers.
• Prioritising the safety of our team and customers, following all health and safety protocols with care and diligence.

Now, let’s talk about your team. We’re fortunate to have a dedicated group of volunteers who are the lifeblood of our shops. Your role will involve recruiting, training, and supporting these amazing individuals to ensure our shop runs smoothly and efficiently.

Our Weymouth store will be open Monday to Saturday from 09:00 til 17:00. Your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work and will involve a significant element of weekend working.

Due to the nature of the role this may involve some lone working and you will need to be willing to provide support and work at other shops as required.

About you

With strong commercial awareness and the ambition to succeed you will be able to demonstrate creativity and innovation to identify income opportunities whilst working closely with the local community and businesses.  You’ll have:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills

It would also be great if you had: 

• Full driving licence
• Experience of working with volunteers
• Experience of fundraising

View the job description in full here.

Additional Information

How to apply:

For more information and to apply online, please visit our website.