We have updated our membership fee structure to reflect the increase in store formats (e.g. superstores) and expansion into online operations. A full explanation for these changes is available here.

The membership year runs from 1 April – 31 March.

Net selling space: Please note that net selling space does NOT include the backroom, office, warehousing or rooms where selling is not done and the public is not admitted.

If your charity has 0-4 shops then it will not need to calculate selling space and will continue to be charged the flat rate of £233 + VAT for physical shops.

For other chain sizes, calculate your rate according to the size of your chain, as follows:


Charities with 0 – 4 physical shops

Your rate remains at £233 + VAT


Charities with 5 – 20 physical shops

A) Multiply the number of shops with a net selling space of 4,999 sq ft (464.5 sq m) or less by £47.50

B)Multiply the number of shops with a net selling space of 5,000 sq ft (464.5 sq m) to 9,999 sq ft (928.9 sq m) by £71.50

C) Multiply the number of shops with a net selling space 10,000 sq ft (929 sq m) or more by £142.50

Calculate your renewal rate: Add the results of A, B, C together, add £50 if you have an online shop, and add VAT.


Charities with 21-100 physical shops

A) Multiply the number of shops with a net selling space of 4,999 sq ft (464.5 sq m) or less by £45.50

B)Multiply the number of shops with a net selling space of 5,000 sq ft (464.5 sq m) to 9,999 sq ft (928.9 sq m) by £68.25

C) Multiply the number of shops with a net selling space 10,000 sq ft (929 sq m) or more by £136.50

Calculate your renewal rate: Add the results of A, B, C together, add £100 if you have an online shop, and add VAT.


Charities with 101 or more physical shops

A) Multiply the number of shops with a net selling space of 4,999 sq ft (464.5 sq m) or less by £38.50

B)Multiply the number of shops with a net selling space of 5,000 sq ft (464.5 sq m) to 9,999 sq ft (928.9 sq m) by £57.75

C) Multiply the number of shops with a net selling space 10,000 sq ft (929 sq m) or more by £115.50

Calculate your renewal rate: Add the results of A, B, C together, add £200 if you have an online shop, and add VAT.


Cancellation policy

If you cancel an applied-for membership and have been using our services we will charge a pro rata fee up to the point of cancellation, plus a £10 + VAT admin fee.

If you cancel an applied-for membership and we can see that you have not been using our services we will charge a £10 + VAT admin fee.