The Charity Retail Association’s wellbeing activity is sponsored by Cybertill

The CRA has funded access for our members to acquire expertly curated wellbeing resources via the retailTRUST’s self-help website, The site includes a wealth of digital resources to support the emotional, physical, vocational and financial wellbeing needs of you and your retail colleagues as and when is necessary, so please cascade the message that this resource is available.

This member benefit brings wellbeing resources within easy reach of those that need it. Content is updated and added to regularly and profiles are personalised to the preferred content of the user. Use is confidential and designed to be discreet for those seeking guidance and support.

retailTRUST is the trade charity for the 4.5 million people working in retail and the supporting service industries. The Trust has been improving the wellbeing of retail employees and their families since 1832. They support individuals throughout their lives, from getting into retail all the way through to retirement.

How to access
Free access via the Charity Retail Association is only open to our members.

Please note access to the retailTRUST 24/7 telephone helpline and associated services are not available to CRA members as part of the online offer

1. Are you a member of the Charity Retail Association?
If so, please acknowledge the following statement:
I understand that the Charity Retail Association are funding access to myrTwellbeing and the related costs are met based on information I give confirming my CRA membership.

    2. Next, visit:
    3. Optional – try before you register: Users can access up to 2 topics without the need to register
    4. Register: Create an account with a username and email address, and input ‘Charity Retail Association Member’ as your “employer”

    Once registered you’ll benefit from access to the full range of content and have the option to create a personalised toolkit which you can update as your needs change.

    Personalised digital wellbeing support

    With over 350 pieces of digital content covering 85 different topics, you can view personal experiences, top tips, professional guidance, as well as online courses across the following four areas:

    1. Looking after you
    Sometimes a little extra support can make a world of difference. Access digital resources to support your emotional and physical wellbeing. From understanding mental health conditions to coping with an illness, through to the benefits of healthy eating, there is a variety of information available to support your changing needs.

    2. Developing you
    Get the most from your retail career. A diverse range of content is available including tools, tips and online courses to support your personal and professional development. From core skills to help you at work and home, through to guidance for managers and leaders, access the resources today.

    3. Financial support
    Non-repayable grants are available to support you during times of need. If you are looking for financial or legal guidance, retailTRUST can signpost you to trusted partners who can assist you with redundancy, debt, savings, loans and legal questions. 

    4. Life events
    We all experience challenges throughout our lives. Access support to help you navigate through unexpected life events such as a loss or bereavement, personal trauma, relationship breakdown or an illness.

    The health-related content on is provided for general information only. Please seek professional medical advice before taking, or refraining from, any action based on the information on this website. If you are experiencing any symptoms which might point to a medical condition, please consult with your doctor or other professional healthcare provider.