The CRA has funded access for our members to acquire expertly-curated wellbeing resources via Retail Trust. This portal offers a wealth of digital resources to support the emotional, physical, vocational and financial wellbeing needs of you, your retail colleagues, your volunteers and their families as and when is necessary, so please cascade the message that this resource is available.

This member benefit brings wellbeing resources within easy reach of those that need it. Content is updated and added to regularly. You can personalise your profile to your wellbeing needs. It is confidential and designed to be discreet for those seeking guidance and support.

If your charity is currently unable to provide an Employee Assistance Programme – and/or your workforce assistance programme doesn’t currently extend to volunteers – then this CRA member benefit is here for your retail operation’s people.

How to access this resource

1. Are you a member of the Charity Retail Association?
If so, please acknowledge the following statement:
I understand that the Charity Retail Association are funding access to Retail Trust’s online wellbeing resources and the related costs are met based on information I give confirming my CRA membership.

    Please note access to the Retail Trust 24/7 telephone helpline and financial assistance is not available to CRA members as part of the online offer.

    2. Next, visit: Retail Trust’s website
    3. Register: Create an account with a username and email address, and input ‘Charity Retail Association Member’ as your “employer”

    Once registered you’ll benefit from access to the full range of content and have the option to create a confidential personalised toolkit which you can update as your needs change. If you have any questions please contact