Superstore Shop Manager (New Waverley Store)

Job Description

Job Purpose and scope

The Manager of St Luke’s Hospice Waverley Superstore Charity Shop is responsible for the overall management of the charity shop. This includes managing the day-to-day operations of the store, ensuring it is properly staffed, and overseeing the inventory and financial management of the shop. The Manager is also responsible for maintaining a positive relationship with customers, donors, and volunteers, and ensuring that the shop is meeting its financial and fundraising goals to support the work of St Luke’s Hospice.

Main Duties & Responsibilities

• Manage the day-to-day operations of the shop, including sales, customer service, and inventory management
• Manage a team of assistant managers on a day to day basis, involved in recruitment, probations 1:1s etc.
• Recruit, train, and manage a team of volunteers to assist in the operation of the shop
• Develop and implement strategies to drive sales and achieve fundraising goals
• Maintain accurate financial records and manage the shop’s budget to ensure profitability
• Maintain a positive relationship with donors, customers, and volunteers, and promote the shop’s mission and purpose within the local community
• Implement and maintain health and safety policies and procedures
• Plan and organise events and promotions to increase footfall and awareness of the shop
• Outstanding collaborative working ability with the manager and team of the on-site donation center.

This is a full-time position, with regular hours from Monday to Saturday, with occasional weekend or evening work required. The role involves working in a busy retail environment, and the Manager will be required to stand for extended periods and lift and move stock as necessary. The Manager will work closely with volunteers, donors, and customers, and will need to maintain a professional and positive attitude at all times.

View the job description in full here – Superstore-Shop-Manager-Job-Description

Additional Information

How to apply:

For more information and to apply online, please visit here.